Details
Posted: 24-Jul-24
Location: Nashville, Tennessee
Salary: Open
Categories:
Allied Health
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
Plastics & Cosmetic Surgery
Job Summary:
JOB SUMMARY
Responsible for providing clients with professional hair removal services and education with occasional guidance. Additionally, this role participates in building a client database and reconciles daily business transactions.
Department Summary:
Our experienced plastic surgeons provide a full range of cosmetic and reconstructive procedures. Whether the goal is to restore function or to improve appearance, or both, our team works together to create a care plan that meets your unique needs.
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KEY RESPONSIBILITIES
* Provide permanent hair removal services to clients and educate clients about all hair removal options and services offered at appointment.
* Offer clients teaching materials that relates to their choice of service that best meets their individual needs and offer ways to additionally enhance their care through treatment, product, nutrition, and healthy lifestyle.
* Refer patients to the surgeons when questions regarding skin care are not easily answered or there is a procedure type question.
* Support both self-generated customers, including referred patients, and assist physician/staff as needed.
* Maintain and establish client database for repeat visits and treatments.
* Review and keep track of monthly utilization reports.
* Collaborate with management team, physician, and marketing to appropriately update website content.
* Maintain supplies and inventory as necessary and clean equipment with solutions that maintain sterility to meet clinic cleanliness standards.
* Make sure that work area is cleaned and sanitized at days end by clearing and cleansing worktable, countertops, and equipment.
* The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
* Departmental Policies & Procedures (Intermediate): Demonstrates mastery of the departmental policies and procedures in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully interpreting and applying departmental policies and procedures without requiring support and instruction from others. Able to train and educate by setting the example, giving appropriate instruction, providing leadership, and generally raising the level of performance of others while on the job. Demonstrates an attentiveness and vigilance regarding violations of departmental policies and procedures, and takes appropriate action to remedy.
* Surgical Equipment Knowledge (Intermediate): Demonstrates mastery of the equipment and related devices. Has solid knowledge of performance criteria. Able to use the equipment to accomplish advanced tasks associated with the specific devices. Easily resolves equipment problems.
* Applications Development Standards and Procedures (Intermediate): Demonstrates mastery of the applications development standards and procedures in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully following applications development standards and procedures without requiring support and instruction from others. Able to train and educate by setting the example, giving appropriate instruction, providing leadership, and generally raising the level of performance of others while on the job. Demonstrates an attentiveness and vigilance regarding violations of standards and procedures, and takes appropriate action to remedy.
* Equipment Maintenance (Intermediate): Demonstrates mastery of preventive maintenance in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully maintaining equipment, products, or systems without requiring support and instruction from others. Able to conduct predictive maintenance on core products and equipment.
* Sterilization Preparation (Intermediate): Demonstrates mastery of sterilization preparation in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering sterilization preparation services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
* Inventory Management (Intermediate): Demonstrates mastery of Inventory Management skills in practical applications of a difficult nature. Successfully uses Inventory Management tools and products to manage inventory. Has substantial experience working in depots, warehouses or other large repositories of materials where managing inventory is business-critical. Has expertise in ABC analysis, lot tracking, and cycle counting. Contributes to the design and implementation of new tracking infrastructure technologies. Helps design electronic catalogs.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities :
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
3 years
Education:
Bachelor's
Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled