We are recruiting for a motivated Community Healthcare Advisor to join our team!
We are here for life's journey. Where is your life journey taking you?
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:
Humanity in action, Triumph in hardship, Transformation in health.
Department
ACS-CHS Grants Funded
Job Summary
The Community Healthcare Advisor provides outreach and enrollment services to Denver Health patients, families and communities who may be uninsured and eligible for insurance programs. Assists identified clients in scheduling an enrollment appointment, prescreening clients prior to the enrollment appointment, collect required enrollment documentation, fill out applications, and additional tasks assigned. Additionally assists with community outreach events as needed. Participates in outreach events and provide information, resources, and education regarding health insurance, and accessing services.
Essential Functions:
Assist clients in-person and/or via calls to schedule for an enrollment appointment and pre-screen clients accordingly. (40%)
Collect all required documentation and complete application prescreening process, including copies of documents, placement of attest labels, and completion of application for Medicaid, CHP+, CICP, and DFAP. (40%)
Participates in outreach events and provide information, resources, and education regarding health insurance, and accessing services. (20%)
Education:
High School Diploma or GED Required
Work Experience:
1-3 years community involvement experience Required
Licenses:
BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required
Knowledge, Skills and Abilities:
Bilingual English/Spanish, preferred.
Direct, empathetic, effective client or customer service.
Experience in community service or customer service work or volunteering.
Demonstrated experience in developing and maintaining excellent rapport with clients and staff
Communication and motivational interviewing skills
Ability to maintain professional demeanor when dealing with difficult individuals and situations.
Skilled in the use of Microsoft Word, Outlook, Excel, PowerPoint
Epic ADT/Cadence Knowledge, preferred
Shift
Days (United States of America)
Work Type
Regular
Salary
$23.15 - $31.32 / hr
Benefits
Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.