JOB SUMMARY
The Business Analyst acts as a vital bridge between the Medical Affairs department and the broader organization, focusing on data analysis, project management, and reporting for the STAR+PLUS program. The role entails providing analytical support, fostering operational improvements, and ensuring the successful execution of project implementations.

The Business Analyst must be comfortable navigating both clinical and non-clinical operations, analyzing extensive datasets to optimize business processes and develop detailed reports. Additionally, the role includes daily data tracking, transparency monitoring, and variance reporting to senior management.

The Business Analyst should exhibit independent problem-solving skills, strategic and tactical thinking, and effective decision-making. Exceptional analytical, communication, and facilitation skills are required when interacting with department leaders and external partners.


JOB SPECIFICATIONS AND CORE COMPETENCIES

Data Analysis:

• Develops business performance reports and dashboards, analyzing data to identify performance deviations and anomalies.

Collaboration with IT:

• Partners with IT to monitor all inbound and outbound transfer packets, ensuring that Service Coordinators are notified of MCO status.

Operational Amplification:

• Aids in the development and implementation of operational improvements to satisfy regulatory requirements.

Performance Adherence:

• Works with the Performance Adherence team to create robust audit tools.

Business Strategy:

• Collaborates with business line leaders to develop decision support tools
• Coordinates planning processes and prepares content for quarterly medical affairs Townhalls and monthly QIC meetings.
• Undertakes system testing, documenting test results thoroughly.
• Facilitates meetings with internal and external stakeholders.
• Other duties as assigned.

QUALIFICATIONS:

• Education/Specialized Training/Licensure: Bachelor's Degree required

• Work Experience (Years and Area): 2 years

• Software Proficiencies: MS Office, Visio, Tableau, Power BI

Job Family/Job Title Competencies:

• Analytical Thinking
• Problem Analysis
• Attention to Detail
• Planning and Organizing

Additional competencies:

• Proficient in using data analytical tools such as SQL, Excel visualization tools, Tableau, Power BI
• Familiar with BI tools to create reports, dashboards, and interactive visualizations.
• Above Average communication skills
• Above average in Writing /Composing and creating ppt presentations
• Proficient in using process analysis tools (Visio)

INTERPERSONAL SKILLS:

• Cross-functional effective collaboration across business lines and Executive Leaders
• Active listening skills
• Good time management skills