Fredericksburg, Virginia
Fredericksburg, Virginia
Baltimore, Maryland
Posted: 03-Aug-24
Location: Los Angeles, California
Salary: Open
Categories:
Internal Number: 140894865
At UCLA Health, our people are here for more than a career. They're committed to elevating the lives of everyone they come into contact with. It's only possible when you're passionate about what you do and where you get to do it. As a key member of our team, you'll be able to use your unique experience to help support positive patient experiences.
The Senior Director of Ambulatory Operations spearheads initiatives to enhance the patient's experience, outcomes, and health equity by bolstering patient access, optimizing operations, and supporting staff, management, and physicians. The Senior Director will have the primary responsibility of crafting a comprehensive "Ambulatory Operating System" for all 280+ clinics within UCLA Health. This entails not only developing the SOP itself but also overseeing vital central operational teams and processes crucial for its implementation and success. This role ensures the efficient and effective functioning of UCLA Health's ambulatory network while prioritizing patient care and organizational excellence.
Salary range: 177,100-436,100 annual
- 7-10 years of progressive healthcare management experience within provider-based and healthcare delivery organizations
- Preferred 5+ years working within Academic Medical Centers or health systems with highly matrixed organizational structures
- Strong working knowledge of quality improvement methodologies and approaches
- Strong working knowledge of healthcare financing, revenue cycle, budgeting processes, and key contributors
- Experiences navigating the inter-sections of clinical care, research, and education within clinical operations
- Experiences establishing multi-disciplinary governance structures to drive organizational change, enable input and feedback, and strengthen professional relationships; committed to inviting participation of all relevant stakeholders/ perspectives in the evaluation and planning of all major initiatives
- Strong analytical, problem-solving and systems-level thinking skills while drawing upon past experiences; crafts innovative solutions in collaboration with other key stakeholders
- Strong organizational skills and customer service orientation
- Ability to be visible within service areas and create the expectation of regular contact and interaction
