Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.

Responsibilities:

• Communication - Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes.
• Secretarial - Maintains the flow of telephone communication through appropriate information gathering and relay.
• Documentation - Appropriately transcribes MD orders and pertinent patient information.
• Reception Services - Greets and directs all customers in a friendly and courteous manner.
• Scheduling Patients - Appropriately schedules patients for all needed services.
• Forms Management - Maintains knowledge of general Hospital and unit specific forms, ensuring adequate supplies are available at all times. Maintains daily logs and/or renewals for patient updates. i.e. DNR, Fall risk, etc.
• Unit Specific Competencies - See attached.
• Maintains all components of chart, i.e., thins, fills, inserts, labs, etc.
• Acts as preceptor for all orienting and new unit coordinator.
• Ensures that the documentation for admission, transfer and discharge processes are completed.
• Performs any other duties as assigned.

Experience:

• Additional training or education in the health care/medical terminology field desirable. Well developed interpersonal and communication skills.

Education:

• High School Diploma or equivalent education/experience required

Licenses/Certifications:

• Computer Skills required

About Us:

HealthAlliance Hospital