Pay Range

Company Overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

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Job Description

Exciting Opportunity at MSK: Specialist I, Patient Financial

Role Overview:

• Contact patients via telephone prior to their scheduled appointment to acquire demographic and financial information
• Discuss financial options with patients who are considering additional services at MSK
• Provide patients with information regarding hospital billing and other administrative procedures
• Generate Medical Record Numbers as requested by any clinical areas that may need tests reviewed
• Advise patients about their financial responsibilities, options and actions to be taken

Key Qualifications:

• The drive to provide outstanding patient service
• 2-3 years of experience in healthcare patient finance is strongly preferred
• Third party insurance experience preferred
• Direct patient or customer service experience preferred

Core Skills:

• Detailed, results-oriented, and organized with a high standard of accuracy
• Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances
• An excellent communicator with good written and verbal skills
• Able to exercise judgment with autonomy when handling sophisticated situations

Additional Information:

Location: Hybrid, twice a Quarter at 633 3rd Ave

Schedule: Monday - Friday, 1:00 PM - 9:00 PM

Reporting to: Supervisor, Patient Financial Services

Pay Range:$25.18-$37.75

Helpful Links:

• MSK Compensation Philosophy
• Review Our Greats Benefits Offerings

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Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.