The Digital Health Management Consultant III will provide leadership, administration, and management of the activities and resources for a variety of digital projects that range in size and impact within the organization. This role will emphasize the automation of HR operations, leveraging tools such as Power Apps, Power Automate, VBA and ServiceNow to streamline processes and enhance efficiency. The Digital Health Management Consultant will partner with various service line and departmental leaders to define, strategize and deliver on key initiatives, ensuring that automation is a central component of project execution.
ESSENTIAL FUNCTIONS OF THE ROLE
Partners with and leads client executive teams towards the identification of problems/opportunities from a Digital Innovation perspective with a strong emphasis on automation
Establishes a process for team-based structuring and defining of problems, incorporating automation tools such as Power Apps, Power Automate, VBA and ServiceNow
Utilizes both traditional and modern assessment tools, such as interviews, surveys, and evaluations to arrive at hypothesis and conclusions
Presents and explains findings to executive leadership team and individuals, highlighting automation opportunities
Provides advice or suggestions for improvements that meet customer and digital health objectives, focusing on automated solutions
Develops implementation plans that integrate automation strategies
Develops and distributes communication plans, ensuring clear messaging around automation initiatives
Actively identifies and resolves issues and risk, communicating out when necessary, with a focus on automated risk management
Works with client team to implement change management processes, leveraging automation tools to streamline transitions
Maintains multiple Project/Product Budgets, utilizing automation for efficient budget tracking and reporting.
Actively maintains a pulse on digital disruption / innovation in healthcare, particularly in the realm of automation
Proactively evaluates digital health vendors for applicability, with focus on their automation capabilities
Experience in leading consumer journey map sessions, incorporating automated touchpoints.
Establishes external relationships with other thought leaders in Digital Health, particularly those specializing in automation
Closely Manages a program of strategic projects, ensuring automation is key component
Manages assigned MCI and MCII assigned to projects, integrating automation tools to enhance project outcomes
Works closely with leadership team to develop strategic plan that prioritizes automation in digital health initiatives
KEY SUCCESS FACTORS
Excellent listening skills
Exceptional written and verbal skills with ability to communicate at various levels of management
Highly Skilled in systematic and inventive thinking towards problem solving
Excellent organizational and time mgmt. skills
Expertise in conflict resolution
Proven leadership experience in project management
Solid knowledge of data testing and research techniques
Strong working knowledge of business management best practices
Familiarity with common business software, project management programs and IT systems
Able to develop and present detailed, actionable proposals and plans
Experience in business strategy planning
Passion for disrupting healthcare through digital innovation
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!