Penn State Health Community Medical Group

Location: US:PA:Camp Hill
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: Varied

SUMMARY OF POSITION:

The Medical Office Associate provides front office support to the clinical operations team, and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Duties include, answering and screening telephone calls, scheduling appointments, entering patient charges, payments along with third party billing information and other pertinent information. The priorities of the MOA position are patient registration, customer service and ensuring patient flow is optimal.

MINIMUM QUALIFICATION(S):

High School Diploma or equivalent required

PREFERRED QUALIFICATIONS:

Prior experience working in a medical office preferred

6 months of customer service experience preferred

KNOWLEDGE, SKILLS, & ABILITIES:

Basic computer skills

Excellent interpersonal skills

Ability to effectively interact courteously with a variety of staff and patients

Ability to solve problems, or seek assistance from supervisor when necessary

Ability to operate a personal computer and general office equipment

Ability to maintain effective working relationship with other employees

Ability to lift 25 pounds

Occasional kneeling, pushing/pulling and reaching

BENEFITS:

In addition to a rewarding career, we also offer great benefits including but not limited to:

Paid Time Off and Personal Time

Medical Benefits (No waiting period)

Dental and Vision Benefits

Elder Care/Child Care Resources

Life Insurance

Company Sponsored 401K

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

About Penn State Health

At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.

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