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Posted: 19-Sep-24
Location: Los Angeles, California
Salary: Open
Categories:
Internal Number: 142601237
Take on a significant role within a world-class health organization. Elevate the operational effectiveness of a complex health system. Take your professional expertise to the next level. You can do all this and more at UCLA Health.
As a key member of the Decision Support Services Team at our Faculty Practice Group, you will act as a stakeholder liaison in order to elicit, analyze, define, and document technology requirements for solving business challenges. This will involve capturing functional and technical requirements in order to produce software requirement specifications and integration transformation/translation mappings, including business process/data flow models, business requirements documents (BRDs), requirements traceability matrices, and user stories. You will also:
- Conduct testing according to requirements
- Provide analytics support and deep validation for deliverables of technical products/initiatives
- Develop system(s) training documentation and user guides
- Explain gaps and technical concepts for non-technical audiences
- Apply knowledge of industry trends/developments to improve customer service
- Achieve in-depth knowledge of relevant software applications
- Bachelor’s degree in IT or a related field or relevant experience
- Two or more years of healthcare IT experience
- Strong SQL Programming Skills (MS SQL Server/Oracle platforms) required
- Strong analytical and problem-solving skills required
- Ability to communicate effectively with stakeholders at all levels required
- Ability to establish and achieve goals and maintain timelines required
- Ability to program using SAS, R, Python, or Stata for data management and analysis
- Knowledge of statistical methods, data warehouse concepts, and data structures/reporting
- Knowledge of best practices for reporting, workflows, policies, procedures, systems, and culture in the healthcare environment
- Strong analytical, problem-solving, and metadata skills required
- Ability to translate business questions and requirements into reports, views, and BI query objects required
- Ability to establish and maintain a high level of customer trust and confidence
- Excellent interpersonal, communication, and presentation skills
- Demonstrated conflict-resolution abilities
