? Courteously greets the public on the telephone, answering questions regarding hospital policies and operations procedure, direct callers to the appropriate department, and maintains a patient listing.
? Places outgoing calls for patients and doctors when required.
? Makes announcements using the overhead paging system for hospital specific information, i.e. Code Blue, Code Red or hospital related information according to hospital policy.
? Assist in supporting and maintains the telephone systems by reporting trouble calls to help desk. Records and maintains a record if reported trouble calls.
? Operates two-way radio systems to dispatch maintenance and/or security personnel when required.
? Direct responsibility for monitoring of hospital medical gas, generator, code blue, and fire alarm panels, taking immediate action when necessary.
? Responsible for monitoring security system monitors and access control.
? Assist in ordering department supplies and needed equipment.
? Assists with clerical duties as directed by the Telecommunications Manager.
? Works with minimum supervision.

Education

Required:

    High School

Licenses & Certifications

Preferred:

    C-Heartsaver

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About CHRISTUS Health

CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.

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