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Claims Customer Service Coordinator
DescriptionAs a Claims Customer Service Coordinator, you will play a crucial role in connecting members, billers, providers, physicians, and Health Plans. Your primary responsibilities will include:Answering calls promptly and courteously, providing professional assistance to customers with claims-related issues.Ensuring timely resolution of customer inquiries.Handling typical inquiries such as:Claim StatusRequests for Explanation of Benefits (EOB)Requests for Denial LettersHealth Plan demandsCheck tracersManaging incoming faxesDocumenting all interactions in our CRM system.Salary Range: $25.60&
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