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Medical Office Associate I, Part Time, Union Imaging
Responsible for general reception, registration, billing, and Customer Service. Principal Accountabilities: Greets department visitors courteously, follows scripting protocol set forth by department. Answers questions, provides information as requested and directs customers appropriately. Answers the telephone in a courteous manner following department script and AHS standards. Communicates effectively with all internal/external customers. Demonstrates consistent customer service excellence and acts as a liaison to patient and families. Uses service recovery where appropriate. Distributes proper history forms to patients prior to procedure. Prepare p
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