Work Schedule: The schedule for this position is: Monday - Friday, 8 am - 4:30 pm

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. 

Job Responsibilities

• Act a liaison between LabCorp, the customer base and patients
• Schedule and coordinate specimen pickups on a daily basis
• Respond to customer inquiries or specimen related problems in a timely manner
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Prioritize requests based on information gathered
• Provide status updates and educate the client when needed
• Performs a variety of administrative/clerical duties,  (i.e. typing,  faxing and emailing)

Requirements

• High School Diploma or equivalent
• Prior experience in customer service
• Familiarity with medical terminology is preferred
• Experience in the healthcare industry is a plus
• Excellent communication skills; both written and oral 
• Strong data entry skills and the ability to multi task
• Proficient in Microsoft Office 

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

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About Labcorp

Clear and confident health care decisions begin with questions. At Labcorp, we’re constantly in pursuit of answers. With unparalleled diagnostics and drug development capabilities, we accelerate innovation and provide insight to improve health and improve lives. Whether you’re a patient, provider, researcher or in the pharmaceutical industry, we’re here for you. More than 70,000 employees strong, we serve clients in more than 100 countries. Labcorp (NYSE: LH) reported revenue of $14 billion in FY 2020.

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