Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
Overview
Under the general supervision of an IS Applications Manager, assumes implementation and on-going responsibilities for all software applications. Applies structured analysis and design techniques to operational requirements of each application. Analyzes software application, system performance and user department's workflow. Ensures functional requirements of the hospital are met via the computer software.
Responsibilities
Provide technical support to system end users functioning as the primary resource for managing and resolving system issues.
Maintain software for assigned systems at supportable levels, review release notes, and communicate available updates and enhancements to end users.
Maintain detailed system documentation reflecting system architecture, security, and other requirements as defined in documentation templates.
Provide technical input on new development and/or revision of process diagrams, screen layouts, and any other elements of the design as defined by supported departments.
Participate in vendor selection processes occurring in supported departments including demonstrations and functional comparison activities.
Assist project teams in defining system requirements and developing project plans for new systems within supported areas.
Complete assigned system build / development tasks based on design specifications.
Participate in testing of new functionality validating accuracy of build as defined by specifications.
Participate in training process for new functionality validating training material and participating as needed in knowledge transfer to end users.
Participate as needed in go-live events providing support, training, and troubleshooting assistance to deployment team.
Qualifications
Minimum 2 years of IT analyst experience preferred
Health Care experience preferred
Excellent communication skills
Ability to relate well with people of diverse backgrounds, training and experience
Demonstration of initiative, problem solving and critical thinking skills
Competencies Skills
Essential: * Clear Communication Skills Both Written And Verbal * Knowledge Of Basic Computer Programs * Able To Keep Confidential Information Regarding Patients, Team Members * Able To Withstand Crisis Situations * Has Skills To Provides Customer Service To Patients, Team Members And Visitors * Experience With Excel, Power Point, Word, Visio, Etc.
Credentials
Active Epic certification in assigned applications
Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services.
Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy.
With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services.
Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente...r in Lewes.
Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology.
Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.