Exciting inaugural SVP, Quality and Safety opportunity to join Catholic Health to set the strategic direction and lead all functions of Quality and Safety, Clinical and Operational Effectiveness and System Verification Office activities across the enterprise.

The Opportunity

Catholic Health, an integrated health system in Buffalo, New York, announces an exceptional opportunity for an accomplished nurse leader to serve as its inaugural Senior Vice President, Quality and Safety.

Reporting directly to the Executive Vice President, Chief Nursing Officer, the SVP Quality and Safety is responsible for the overall management of an experienced broad-based team charged with monitoring, reporting, educating and inspiring devotion to excelling in internal and external quality metrics for the entire enterprise with the goal of attaining and sustaining top decile performance. The SVP serves as the system liaison and senior executive for all Quality and Patient Safety collaborative initiatives with the acute care hospitals, service lines, continuing care division and homecare ministries to promote integration and alignment in an effort to improve the quality and safety outcomes across the continuum, thereby improving the patient’s overall experience.    

The SVP will provide leadership and guidance for the executive leaders’ education and development and lead the efforts for quality improvement education, training and coaching of all Catholic Health staff. The SVP will be responsible for establishing a strategic framework for achieving the institution’s goals with relation to medical care quality, education quality, research quality and patient safety. Additionally, the SVP will play a critical role in system and Catholic Medical Partners initiatives regarding population health management, quality improvement, clinical practice standardization. The SVP will also foster a culture of safety, champion high reliability and the magnet journey in addition to other cross functional activities.

The Organization

Catholic Health (“the System”), based in Buffalo, New York, is one of upstate New York’s leading and largest integrated health care systems. The System serves a population of approximately 1.5M people in Erie County, New York, and neighboring counties. With more than 9,000 employees, a 1,600-member medical staff, and net patient service revenue of more than $1.1B, this dynamic health care system provides a comprehensive network of high quality advanced medical care, primary care, post-acute care, and senior services. These programs and services are provided across four member hospitals, multiple ambulatory care sites, four skilled nursing facilities, three home care agencies, a PACE (Program of All-inclusive Care for the Elderly) program, and community-based behavioral health services spanning 74 access points across the full continuum of care.

The Location  

Buffalo, New York is located on the eastern side of Lake Erie near Niagara Falls and the Canadian border. As the second-largest city in New York State, Buffalo has more than one million people living in its metropolitan area. Coined the nickname “The City of Good Neighbors,” Buffalo is notorious for its friendly residents and welcoming sense of community. With its growing population and diverse culture, it is understandable how Buffalo has become such a desirable location for young professionals and families.

Considered to be one of the best places to live in New York, many people are moving to Buffalo for its affordability, education opportunities, and employment options. Providing its residents with a mixture of urban and suburban living, Buffalo knows how to blend big-city perks with all the conveniences of suburban life.

The Ideal Candidate:

• A master’s degree with clinical major required.
• Current registration with the New York State Education Department as a Registered Professional Nurse or ability to quickly obtain will be required.
• Minimum of 10 years of progressive quality and safety management experience in an acute care setting.
• Experience in an academic medical center and/or progressive health system of significant size and complexity preferred.
• Experience establishing and monitoring appropriate process and outcome measures for key initiatives using a systems perspective; evaluating the processes by which clinical care and patient services are delivered.
• Experience working with informatics, metrics, and performance improvement.
• Demonstrated change management skills in a complex environment.
• An inspirational leader that motivated colleagues and staff throughout the organization by clearly articulating a compelling vision for the future, making courageous decisions, following through with commitments, and demonstrating an unrelenting passion for CH mission and performance.
• Experience with tracking, reporting, and improving key quality and safety metrics.
• Experience with Lean Six Sigma methodologies.

About AMN Healthcare / Catholic Health System

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