Greensboro, North Carolina
Indiana
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Posted: 02-Nov-24
Location: Greensboro, North Carolina
Salary: Open
Categories:
Internal Number: 251440
Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
Learn more about us: https://dhip.dukehealth.org/about-us
MEDICAL ASSISTANT, CERTIFIED - Central Carolina Surgery Greensboro
Job Location:
1002 N Church St, Greensboro, NC 27401
$7,500 Sign-On Bonus Eligible | Paid out in 2 equal installments over 12 months in 6-month increments (6 months and 12 months).
**Only new hires who have not worked for Duke University Health System in the past 12 months (at the time of offer) are eligible to receive the sign-on bonus.**
Job Summary:
We are seeking a Medical Assistant, certified or registered for our Central Carolina Surgery office located in Greensboro, NC to be responsible for the daily coordination of all bariatric patients both pre-operatively and post-operatively. Schedules appointments, verify insurance benefits, obtains prior approval, and manages the day-to-day functions in a manner that is consistent, timely, and compliant with all practice regulatory requirements.
Job Duties:
- Responsible for fielding all bariatric patient phone calls and emails in a timely manner on a daily basis, no less than 36 hours
- Responsible for receiving all incoming information packets from potential bariatric patients
- Responsible for reviewing packets for insurance and practice criteria and then forwarding as necessary to physician for review
- Responsible for insurance verification and benefits
- Responsible for extensively checking all benefits for exclusions in patient insurance for bariatric surgery
- Responsible for completing the patient flow sheet to ensure accuracy and completion of all patients
- Responsible for making referral appointments to include initial, pre-op, post-op and multidisciplinary appointments before surgery
- Responsible for retrieving and receiving of any incoming medical records for bariatric patients and distributing to physicians
- Responsible for obtaining all pre-authorizations before surgery
- Responsible for collection of all co-payments, deductibles and out-of-pocket expenses before surgery
- Responsible for communicating effectively all appointments, costs and answering any bariatric questions as necessary with patients
- Responsible for ongoing data entry in data outcome research products
- Responsible for explaining the bariatric seminar and process
- Responsible for making patient charts and files as necessary
- Responsible for sending packets of information to patients as necessary
- Responsible for maintaining knowledge of all insurance carrier guidelines and specific criteria related to bariatric surgery
- Responsible for documenting in the appropriate bariatric tracker as required
- Responsible for attending all staff meeting
- Responsible for bariatric seminars as needed
- Responsible for complying with all confidentiality standards of practice and all HIPAA standards
- Responsible for other duties that may be assigned
- Some local travel may be required
Job Eligibility Requirements:
- Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
- High school or GED graduation required.
- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required
- Knowledge of bariatrics preferredc
- BLS required
Job Hours:
The schedule for this position is day shift/ Monday through Friday
Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.
Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.