Job Summary

• Effectively convey verbal and written information.
• Demonstrates maturity, tact, judgment and sensitivity to people.
• Responds to emergency situations appropriately.
• Able to function independently with minimal supervision.
• Understands and respects importance of patient privacy and confidentiality
• Follow directions.
• Organize and manage time effectively, setting appropriate priorities.
• Effectively function as a member of a collaborative team.

Job Roles

PATIENT SAFETY COMPANION

• Remains with the assigned patient at all times to provide a safe environment.

• Reports all pertinent information regarding the condition of the patient to the RN.

• Considers factors related to patient safety. Communicates special patient care needs to the appropriate team member(s).

• Identifies situations requiring immediate intervention and acts accordingly.

• Examples include but are not limited to preventing the patient from falling, pulling at IV lines or identifying any change in behavior.

• Notifies clinical team members of all pertinent information regarding the condition of patient and completes appropriate hand off per policy.

• Communicates effectively and maintains high customer service with patients' families, co-workers, physicians, and other health care workers.

• Utilizes appropriate infection control techniques and supplies.

• Demonstrates interpersonal skills and competencies for the: toddler, preschool, school age, adolescent, adult and geriatric patient.

• Verifies correct patient identification using approved hospital patient identifiers.

• Assures the Environment of Care is maintained by ensuring cleanliness and safety of patient care areas and quietness of the environment.

• Performs well in and contributes to the success of department-specific Performance Improvement activities and goals.

• Demonstrates self-directed learning behaviors as evident in timely completion of all mandatory education and competencies. Reads and responds to emails in a timely manner. Completes clocking in and out accurately and consistently.

• Integrates ethical provisions and integrity in all areas of practice and with relationships with peers, colleagues and leaders.

• Partners with others to effect change and generate positive outcomes and a positive patient and family care environment.

• Demonstrates active listening skills, clear communication, and empathetic presence with the patient, family and health care team.