Overview

The Behavioral Health Case Manager Social Worker is responsible for assisting patients and families in recognizing and managing mental health, substance use and psychosocial issues and assists with development of disposition, communication, and execution of discharge plan. Assist with natural support, community, and patient engagement strategies including: resource navigation, relapse and prevention planning, referral management, warm handoff communication etc. Functions as a resource and placement specialist for the team with strong working knowledge of MH/SU levels of care. Assists patient with self-management skills, educational materials, advocacy resources, and/or support groups so they can be full participants in their treatment and recovery. Collaborates with the Network for Advanced Behavioral Health for successful connection and patient engagement regarding inpatient placement and outpatient plans Monitors the referral platform to ensure timely placement and efficient communication. Will conduct safety assessment; arrange transportation, SDOH migration and patient/family education as needed. Monitors the effectiveness of each patient's plan. Serves as a patient/family advocate and a communication link between the provider, patient, family and community resources. Anticipates and pro actively avoids potential delays in disposition.
Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE

Licensure

Licensed Clinical Social Worker Preferred
Education

Master's Degree Social Work Required
Experience

2 Years Clinical - Case Management Or Related Position Experience Required

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