Education and Experience

• Bachelor's degree or equivalent experience in business administration or related field from which comparable knowledge and abilities have been acquired.
• Five years program and/or project management experience is required.
• Experience with SCRUM or other agile methodology is required
• Specialized certification preferred e.g. Change Management, Process Improvement, Project Management).

Knowledge, Skills and Abilities

• Demonstrated ability to manage medium to large scale project teams. Ability to set up, plan, manage, report and communicate medium size projects and direct the completion of projects within proper scope, budget and schedule.
• Demonstrate ability to think strategically. Demonstrate sufficient understanding of some functions to structure and manage project work. Generate innovative and practical solutions to complex or unusual problems.
• Support client relationship management and oversees IT project execution and reporting. Possesses excellent customer service skills.
• Act as lead resource for dealing with project issues, ability to lead projects. Understands appropriate escalation process. Work with the team to make decisions considering the degree of impact on areas involved. Demonstrated ability to reach agreement and potential solutions through flexibility and compromise with peers, customer/client, and managers.
• Proficiency in the use of personal computers and related peripheral equipment is required. Familiarity with Microsoft Office products and Microsoft Project is preferred.
• Structure and manage projects to meet client expectations, deliver value and minimize potential obstacles and risks. Understand and manage stakeholder needs and build commitment to project solutions that deliver target business value.
• Highly effective verbal and written communication skills are necessary in order to work with all levels within the organization, and produce clear and concise reports of relatively complicated issues.