Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Adult Amb Exec Leadership

Job Summary:

The Vanderbilt Health Executive Search Team is conducting a national search for a Vice President of Adult Ambulatory Operations and VUMC Primary Care System. The Vice President of Adult Ambulatory Operations and VUMC Primary Care System will create a platform of clinically and operationally integrated primary care services and provide leadership and direction for the ambulatory operations of Primary Care, Women's Services, and Behavioral Health Clinics which includes planning, financial and resource management, staffing, customer satisfaction, and continuous improvement. The Vice President of Adult Ambulatory Operations and VUMC Primary Care System oversees the development of VUMC's primary care growth goals, strategies, and business plans. The Vice President of Adult Ambulatory Operations and VUMC Primary Care System will ensure VUMC has the appropriate portfolio of Primary Care, Women's Services, and Behavioral Health Services, and coordinate initiatives with VHAN/Population Health, VHS, Business Development, and others to enable VUMC to accomplish its strategic goals. The Vice President of Adult Ambulatory Operations and VUMC Primary Care System will develop a diverse portfolio of projects related to clinical affiliations and value-based collaborations. This role ensures alignment of the primary care system to achieve value for individual patients and populations of patients through improved reliable outcomes of care measured with indicators of Quality, Safety, Access, Equity, and Cost while directing and integrating the various functions of the division into the overall organization with responsibility for its performance and outcomes.

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Shift: First Shift (Days)

Role Accountabilities:

• Oversee ambulatory operations of the following clinics and services:
  • Adult Internal Medicine, Family Medicine, and Med/Peds Clinics
  • Vanderbilt Health On Call (VHOC) Service
  • School of Nursing primary care, Women's, and Behavioral Health Clinics
  • Geriatric Clinics
  • Familiar Faces Clinics
  • VMG and Joint Venture Walk-In Clinics
  • Retail Clinics at Walgreens
  • Concierge Services
  • Executive Health Services
  • Metro Nashville Public Schools (MNPS) Clinics
  • Women's Clinics
  • Behavioral Health clinics
  • Rural Health clinics

• Serve as liaison to and work closely with the leaders over VHAN, Population Health, and Employer-Based Clinics.
• Develop and propose a comprehensive VUMC Primary Care strategy.
• Develop and propose a comprehensive VUMC Behavioral Health strategy.
• Generate cohesive business plans in collaboration with various VUMC constituents (e.g., Legal, Chairs and Chiefs, Operations, Finance, Payor Contracting, IT, Executive Staff, VHAN, etc.) to secure approval.
• Participate on teams charged with completing mergers, acquisitions, joint ventures, affiliations, and any other transaction models.
• Understand healthcare trends, physician drivers, and evolving alignment options utilizing market information to guide business development efforts and to inform strategy.
• Build trusted relationships with executives and other stakeholders to shape strategy and ensure alignment across VUMC's constituents.
• Demonstrate commitment to VUMC's Ambulatory Operations by integrating our culture in all internal and external customer interactions; deliver on VUMC's brand promise of continuity of patient experience through innovation, accountability, efficiencies, collaboration, compassion, and results.
• Implement standardized operations and ensure consistency of high-quality services regardless of service location.
• Ensure that quality and safety policies, procedures, framework, and activities promote the accomplishment of organizational business and strategic goals.
• Develop concepts for new and improved services, programs, policies, and procedures.
• Execute efficient decision-making and dissemination of information.
• Coordinate and direct budget preparation for the achievement of financial and operational goals; ensure that revenue, expenses, contribution margin, and FTEs meet or exceed budget.
• Assure adherence of services to program expectations, State, Federal, and local licensure or regulatory requirements, and accreditation standards at all sites.

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Qualifications:

• Master's Degree and 10 years experience

Preferred Qualifications:

• Master's Degree in Healthcare Administration, Public Health, Finance, Analytics, and/or Business Administration
• 15+ years' experience in ambulatory operations leadership, business development, network development, transaction, or strategic planning in the healthcare service sector
• Experience in establishing a primary care network
• Experience overseeing primary care network operations
• Experience working for a large health system, preferably an academic medical center

#LI-AM1

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

* Organizational Impact: Establishes function strategies with direct impact on the function results.* Problem Solving/ Complexity of work: Directs the resolution of numerous strategic issues that affect own function and the broader organization.* Breadth of Knowledge: Applies in-depth business knowledge across multiple areas of the business. * Team Interaction: Leads a function serving the organization at large.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services : - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance .Ensuring High Quality : - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

10 years

Education:

Master's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled