As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

"PST Supervisors may be eligible for participation in the Phlebotomy Incentive Plan, which pays a quarterly bonus based on performance metrics."

Work Schedule: Monday - Friday 7am-4pm, additional days and hours may be required

Location: Bristol, TN & surrounding tri-cities area

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. 

Job Responsibilities:

• Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices in Kingsport, TN & surrounding tri-cities area
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Job Requirements:

• High school diploma or equivalent
• Phlebotomy certification from an accredited agency is preferred
• Prior supervisor experience strongly preferred
• Previous experience as a phlebotomist
• Must have a Valid Driver's License and good driving record
• Must be at least 21 years? old
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Able to pass a standardized color blindness test

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!