Summary:

The Scheduler is responsible for coordinating schedules and/or surgical add-on scheduling requests for same-day and next-day add-on procedures. The Senior Scheduler will work closely with Specialty Team Leaders/ Charge Nurses and Perioperative Nursing. The objective is to facilitate efficiency in the utilization of clinical staff and coordination of scheduled surgeries and add-on surgeries throughout the day in a customer-friendly manner. The Senior Scheduler will enter patient flow data throughout the day to maintain the EPIC board, multi-task the entire shift, answering phones, coordinate with physician offices, Preop, and PACU staff, and ensuring effective communication throughout the department.

Responsibilities:

• Speak with patients over the phone to schedule, remind and follow up on appointments.
• Add, cancel, or make changes to appointments.
• Prepare daily call sheets.
• Perform patient intake, including the completion and filing of all necessary records.
• Resolve appointment conflicts for staff and patients.
• Produce and process schedules and reports as they are requested by leadership.
• Adhere to basic standards of organizational policy /procedures by planning and coordinating resources.
• Perform other duties as assigned.

Requirements:

• High School Diploma
• General working computer knowledge, including Word, Excel, and Internet.
• Excellent interpersonal skills.
• Ability to perform more than one task at a time and solve problems quickly.
• 1 - 3 years of experience in a related area.
• Surgical and/or medical office experience

Work Type:

Full Time

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About CHRISTUS Health

CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.

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