JOB SUMMARY

The Support Services Representative is responsible for functioning as the "conduit" of communication between all departments of the Centralized Business Services (CBS) and other departments with Baylor Scott & White Health (BSWH).  Includes but not limited to Attorney Liaisons, Bankruptcy, and File Support Staff units.

ESSENTIAL FUNCTIONS OF THE ROLE

• Maintains and updates patient records for Bankruptcy filings.
• Maintains and complies with Attorney Requests.
• Helps the Centralized Business Services and other departments by pulling data as requested for audits.
• Records all notes as needed for mail returns, requests for records, etc.
• Accountable for the scanning and indexing of documents in the imaging system.
• Accountable for opening all incoming mail and ensuring the distribution.
• Maintains the Main Mail Room.
• Accountable for the printing and distribution of Medical Records for the CBS.
• Ensures all Return Mail is handled appropriately and the patient accounts are documented with notes of such return mail.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience

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About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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