Learning Systems Administrator – AdventHealth Altamonte Springs

All the benefits and perks you need for you and your family:

-          Benefits from Day One

-          Paid Days Off from Day One

-          Student Loan Repayment Program

-          Career Development

-          Whole Person Wellbeing Resources

-          Mental Health Resources and Support

-          Pet Insurance*

-          Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

* Nursing or BU specific benefits and perks

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:  Monday – Friday - Hybrid

Shift: 8:00am- 5:00pm  

Location: 608  E Altamonte Dr, Altamonte Springs, FL 32701

 

The community you’ll be caring for: AdventHealth Altamonte Springs

• Located north of Orlando in the community of Altamonte Springs, our facility is consistently named “Best Hospital” for overall quality, reputation, doctors and nurses by local residents 

• As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973  

• The 398-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources 

The role you’ll contribute:

The Learning Systems Administrator is responsible for providing support to the AdventHealth Central Florida Division (CFD) Learning Management System (LMS) end-users, which incorporates AdventHealth University, Graduate Medical Education (GME), Acute Care Services, Integrative Health Services and all support services.  This role functions as a regional level Administrator for the CFD, providing instruction, tactical guidance and management leveraging the capabilities of the learning system.  This position supports, advises and serves as a coach for educators, instructors and other levels of admins below the Regional Facility Administrative roles. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all

The value you’ll bring to the team:

·         Collaborates with Learning Technologies team, corporate ALN team and AdventHealth stakeholders to maintain and refine the AdventHealth LMS

·         Serves as liaison to LMS stakeholders for service improvements and changes.

·         Offers operational support, development, trouble-shooting and testing use-cases and leveraging the platform capabilities to meet customer needs.

·         Facilitates LMS Administrator training at various levels (determined by ALN corporate team).

·         Continually maintains Smartsheet workflow system to triage incoming service requests.

·         Maintains and responds to shared inbox and ServiceNow ticketing system for trouble-shooting and customer support within the Learning Technologies service standards.

·         Trains and develops support educational materials on the Learning management system for the Central Florida Division.

·         Assists in leveraging the LMS capabilities to develop and support educational activity.

·         Arranges and participates in meetings and project team activities.

·         Serves as a consultant in communications with ALN Administrator

The expertise and experiences you’ll need to succeed:

• Minimum qualifications:
• Bachelor’s degree in Instructional Technology, Education, Business or applicable discipline or equivalent experience in lieu of degree.
• 2 years of experience in learning systems software or similar technology administration.
• Effective computer skills, particularly Microsoft Office Outlook, Word, Excel, PowerPoint, Publisher, OneNote, Snagit and Visio.
• Effective oral and written communication skills with the ability to translate complex concepts and ideas in understandable terms to all levels of internal staff (customers).
• Ability to use tools provided to generate custom reports based on specified business requirements.
• Solid leadership skills, initiative and self-direction.

• Preferred qualifications: 
• Master’s degree in Instructional Technology, Education, Business or applicable discipline.
• Workday Experience
• Experience working in healthcare system instructional technology or learning environment.
• Experience with Lean Six Sigma, or other process improvement methodologies.
• Experience with Shared Content Object Reference Model (SCORM) conformant instructional objects.
• Program Management Professional (PgMP), Project Management Professional (PMP) or similar certification
• SABA certification as an administrator.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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