Required: 

• Bachelor's degree in a relevant field or equivalent experience.    
• Demonstrated program management experience preferably in an academic or human resources setting. 
• Experience correctly researching, interpreting and applying, University policies   
• Demonstrated experience solving complex problems
• Oral communication skills to communicate with persons at all levels of the organization and using appropriate vocabulary to obtain and convey information, explain policies and procedures or to persuade others to accept or adopt a specific opinion or action.
• Skill in working independently and following through on assignments with minimal direction.                                        
• Demonstrated skill in operating an IBM-compatible personal computer utilizing word processing, spreadsheet, email, internet software, and other computer applications for data entry purposes.
• Demonstrated skill in organizing a high volume of data and documents to accomplish states goals.   
• Skill in setting work assignment priorities which accurately reflect relative importance of job responsibilities when there are changes in workload or assignment, deadlines, competing requirements, and heavy workload.
• Ability to interact with faculty and staff with tact and discretion, respecting the confidentiality of personnel issues and records.                          
• Interpersonal skills to develop and maintain cooperative working relationships with faculty, staff, co-workers and to interact effectively with individuals from community at large.                                      
• Skill in organizing and maintaining effective recordkeeping systems of various levels of volume and complexity. 
• Writing skills to compose clear, concise and grammatically correct business correspondence, minutes and reports. 
• Skill in proofreading and editing typewritten materials for proper spelling, grammar, punctuation and syntax.
• Experience in managing projects               
• Skill in developing office procedures that serve as the basis for smooth and continuous operations.   

• Experience correctly applying explaining, applying and implementing academic personnel policies and procedures as contained in the UCLA CALL and the Academic Personnel Manual.     
• Understanding and experience with academic dossier preparation process based upon the type of academic action using OPUS or using OPUS or comparable dossier management system.                                                              
• Experience resolving academic personnel issues which involve interpretation and application of established policies and procedures.  
• Knowledge of University personnel systems (UCPath and Tracker)