Bachelor’s degree in computer science, computer engineering, information technology or a related field. One year of experience in job offered or as an IT consultant, software engineer or a related occupational title. Demonstrated experience and knowledge working with Java, JavaScript, PHP, and HTML. Experience working with Moodle Servers.  Bachelor’s degree in computer science, computer engineering, information technology or a related field. One year of experience in job offered or as an IT consultant, software engineer or a related occupational title. Demonstrated experience and knowledge working with Java, JavaScript, PHP, and HTML. Experience working with Moodle Servers. Demonstrated experience performing analysis of user data to generate comprehensive reports based on data from course learning management systems and digital workplace software. Experience working with content management system software (CMS), including Drupal. Demonstrated experience architecting and managing the integration of complex software systems, ensuring seamless compatibility, and optimizing data flow across diverse technological platforms demonstrating an in-depth understanding of system dependencies and interface design. Demonstrated experience seamlessly integrating multiple software applications and technological platforms to significantly enhance business operations, including designing and implementing customized solutions that improve system efficiency and user experience. Demonstrated experience writing clear procedures and training documentation. Demonstrated experience creatively solving technical problems. Demonstrated experience meeting project deadlines and deliverables. Experience troubleshooting both hardware and software related technical issues for online learners and website users. Experience working independently in a fast-paced environment. Experience providing training and user support to clients and project stakeholders on data and technical issues. Experience with help desk and ticketing tools such as Spiceworks, ServiceNow or similar applications, and project management systems such as AirTable, Basecamp or similar. Experience setting up, customizing, and managing help desk and ticketing platforms to streamline support processes and enhance service delivery. The employer offers 80% hybrid work-from-home benefit for this position.