Benefits:?Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.? Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.?For more detailed information, please?click here.? 

Job Responsibilities: 

• Act a liaison between the lab, clients, and patients. 

• Resolve internal & external customer requests via calls, instant messenger & email communications 

• Communicates with customers in respectful and professional manner. 

• Work in multiple databases to research complex issues and questions. 

• Provide customer education and information as needed. 

• Review test forms for accuracy and report any discrepancies. 

• Prepare and triage specimens for analysis. 

• Accurately identify and label specimens. 

• Pack and ship specimens as necessary. 

• Prepare and store excess specimen samples.  

Requirements: 

• High School Diploma or equivalent required 

• Associates degree or higher is preferred 

• Prior medical/clinical laboratory experience is preferred 

• Familiarity with laboratory operations as well as policies and procedures is preferred 

• Excellent communication skills; both written and verbal 

• Comfortable handling biological specimens 

• Ability to accurately identify specimens 

• Experience working in a team environment 

• Strong data entry and organizational skills 

• High level of attention to detail 

• Proficient in MS Office 

• Ability to lift up to 40lbs.  

• Ability to pass a standardized color blind test 

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!