Mental Health & Behavioral Sciences Service (MHBSS) at the James A. Haley Veterans' Hospital and Clinics (JAHVH) offers specialized inpatient and outpatient care to its veteran population. These services are provided within Mental Health inpatient psychiatry units - Acute Recovery Centers (ARC) and Domiciliary (DOM) Residential Rehabilitation and Treatment Program (DRRTP). Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: NAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j. Grandfathering Provisions: All NAs employed in VHA on the effective date of this qualification standard are considered to have met all qualification requirements for the series and grade held that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, b.[Experience or] Education or Training.(1)[Six months of general experience. Experience must demonstrate the ability to acquire the knowledge and skills to perform the work of a NA;OR,](2)One year of education above high school with courses related to the NA occupation; OR,(3)Completion of an intensive, specialized, occupation-related [training]course of study [or program] of less than one year as a NA may also meet in full the experience requirements for GS-3. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. GS-3 NA (Entry Level) (a) Experience and Education. None beyond the basic requirements. (b) Assignments. Individuals assigned as GS-3 NAs are considered to be at the entry level and are closely supervised. GS-4 NA (a) Experience. One year of specialized experience as a NA or experience in another medical field (licensed practical nurse, health technician, hospital corpsman, etc.), performing technical and nursing skills requiring knowledge of the human physical and emotional states, therapeutic communication, and technical skills required for basic and intermediate treatments; OR, (b) Education. Successful completion of 2 years above high school in an accredited institution with courses related to nursing care, healthcare or in a field of study appropriate to the specialization of the position, such as education in a program for psychology, psychiatric, or operating room technicians; AND(c) Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition, the candidate must demonstrate the following KSAs: Ability to provide a range of patient/resident care and contribute to the completion of the nurse care plan and recovery of patients/residents. ii Ability to observe patients/residents' or resident's physical or emotional status and refer deviations and/or problems to supervisor in a timely manner. iii Ability to properly use equipment, materials and supplies in simple diagnostic and treatment procedures such as bladder scan, continuous passive motion device, blood glucose monitoring machine, specimen collection, etc. iv Ability to communicate effectively with patients/residents, their families and other health professionals.(d) Assignment. i: Individuals assigned as GS-4 NAs are considered to be at the intermediate or developmental level and are closely supervised. NAs at this grade level function as a member of the nursing care team and assist higher graded NAs, licensed nursing staff, and other members of the care team in the care of patients/residents receiving outpatient care, home or community living care or other patients/residents who are in acute, sub-acute, or chronic states of illness. The significant factor is that they provide care under close supervision and refer issues/questions to supervisors, higher graded NAs or other health care professionals. ii In this role, the NA functions as a member of the nursing care team and assists higher graded NAs, licensed nursing staff, and other members of the care team in the care of patients/residents receiving outpatient care, home or community living care, or other patients who are in acute, sub-acute, or chronic states of illness. The NA in this role provides care under close supervision and refers issues/questions to supervisors, higher graded NAs, or other health care professionals. GS-5 NA (Full Performance Level). (a) Experience. One year of progressively responsible assignments and experience equivalent to the GS-4 level which demonstrates knowledge, skills, and abilities that are directly related to the specific assignment. In addition, the candidate must demonstrate the professional KSAs in subparagraph (c) below; OR, (b) Education. Successful completion of a 4-year course of study above high school leading to a bachelor's degree that included 24 semester hours of courses related to health care or possession of a bachelor's degree; AND (c) Demonstrated KSAs. i Ability to assist in the full range of nursing care to patients/residents with physical and/or behavioral problems in a hospital, long-term care or outpatient setting under the direction of a Registered Nurse and/or Licensed Vocational Nurse/Licensed Practical Nurse. ii Ability to communicate orally with patients/residents, families, interdisciplinary team and other personnel. This includes serving as a preceptor to new NAs by assisting with the coordination of their orientation and overseeing/assessing their practical experience while in a clinical setting. iii Ability to recognize and react to emergent patient/resident care situations and intervene while waiting for assistance. For example, recognizing need for basic life support, controlling bleeding and assisting with behavior crisis, etc. (d) Assignment. This is the full performance level for NAs. NAs at this grade level function as a member of the nursing care team and assist licensed nursing staff in the care of patients/residents receiving outpatient care, home or community living care or other patients/residents who are in acute, sub acute or chronic states of illness. The distinguishing factor is that patient/resident assignments typically involve more complex nursing needs which can vary within a range of predictable to unpredictable requirements. NAs at this level also assume more of a peer education/mentorship role. NOTE: Students/trainees may be appointed in accordance with 38 U.S.C. § 7405(a)(1)(D). See Part II, Chapter 3, paragraph 5 of VA Handbook 5005. References: VA Handbook 5005, Staffing, Part II, Appendix G17, qualification standard for Nursing Assistant GS-0621The full performance level of this vacancy is GS-05. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-03 to GS-05. Preferred Experience: Mental Health nursing assistant experience over the last 1-3 years Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Transferring patients and objects may be required. The NA may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The NA may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The NA must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. The NA must complete annual employee health requirements, such as annual TB screening or testing, as a condition of employment. These physical requirements will be consistent with VA Directive Handbook 5019 ["Assigned Functions and Responsibilities are as follows but not limited too: - Maintains a positive therapeutic relationship by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills. - Begins to utilize observation skills for data collection, reporting and recording patient/resident observations. - Learning to performs aspects of nursing care to meet patient's needs for the following under close supervision and with direction/guidance from a preceptor: a. Personal Hygiene b. Physical comfort c. Activity, Exercise, Rest d. Nutrition e. Elimination f. Prevention of Skin Breakdown g. Rehabilitative Aspects of Care h. Turning/positioning - Performs and documents prescribed medical treatment and interventions for patients, such as diabetic urine testing and blood testing, collecting UDS samples, simple dressing changes. - Maintains a safe, clean, and therapeutic environment for patients by performing such activities as checking equipment, assessing safety hazards, straightening procedural and storage area, cleaning stretchers and wheelchairs between patient uses. Sends broken, torn, or equipment needing maintenance to designated areas. - Monitors patients who may be at risk for harming themselves and or others according to established policies and procedures and appropriately refers issues to the charge nurse or other health care professional. - Will learn to appropriately utilize glucose monitoring machine to collect and document appropriate glucose readings for assigned veteran reporting out of range levels to the Registered Nurse (RN). - Participates in maintenance of an optimal infection control program by observing hand washing policies and techniques and by carrying out isolations procedures. - Learning to utilize principles of proper body mechanics and follows procedures for use of patient care equipment to prevent injury to self or others in all settings such as utilization of lifting equipment. - Recognizes the need for emergency measures and institutes resuscitative procedures if needed, in accordance with basic cardiopulmonary resuscitation (CPR) training. - Recognizing changes in the patient's condition and behavior (e.g., level of consciousness, inappropriate behavior), and reporting this to the RN. - Organizes and obtains routine supplies and equipment. - Assist with orienting patient/family to unit routines and policies. - Works as a cooperative, courteous member of the interdisciplinary team. Demonstrating adequate interpersonal skills by reassuring, motivating, encouraging, observing, and communicating effectively with patients, families, and interdisciplinary team members. Safeguarding the patient's right to privacy by judiciously protecting information of a confidential nature. - Learning to utilize equipment and supplies according to procedures. - Attends and participates in staff meetings, safety huddles, and educational programs. - Provides care appropriate to the age of patients served. Applying the principles of growth and development over the life span and identifying age-specific needs. - Verbally provides patient information to the treatment team for inclusion in the veteran/residents' plan of care, participates in treatment team meetings for resident care planning. - Manages disruptive patient behavior and by appropriately intervenes and request assistant from other health care members. - Logs into VISTA and reads e-mail correspondence at least monthly. Ensures that mandatory trainings in the Talent Management System (TMS) are completed by logging into TMS at least monthly. Work Schedule: Variable, depending on the needs of the service Compressed/Flexible: Not Available Telework: Not eligible for Telework Virtual: This is not a virtual position. Functional Statement #: NA-MHBSS-3/4/5"]

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