Education & Experience - Required

• Bachelor's degree in Business Administration, Information Technology, or related field, or the equivalent combination of education, training and experience.
• Ten plus years' experience working in a fundraising organization including ten years in a managerial capacity overseeing advancement administration.
• Five plus years' experience in advancement services, data analysis, and documentation.
• Five plus years' experience with development specific applications.
• Track record of success managing relationships with a diverse set of users, spanning multiple organizations.

Education & Experience - Preferred

• Master's degree in Business Administration, Information Technology, or related field.

Knowledge, Skills, & Abilities

• Working knowledge of applications programming development (e.g., Blackbaud Raiser's Edge NXT systems, research management tools and/or comparable systems, complexity of data, functions and service for constituent data and relationships, etc.).
• Proven ability to build and develop successful data and IT operations and support services within complex organizations.
• Ability to leverage both legacy and leading-edge technologies required to support donor research programs and services.
• Ability to develop and execute plans to test and respond to data and system changes, upgrades and conversions, including disaster recovery.
• Advanced knowledge of Raiser's Edge NXT.
• Proven ability to apply technology to solve challenges.
• Advanced knowledge of data querying, reporting, forecasting, analysis and research.
• Proven ability to synthesize complex data sets into clear, actionable insights.
• Advanced leadership skills, including situational awareness, conflict resolution, establishing alignment and clear direction, and driving continuous improvement.
• Proven ability to lead teams effectively, prioritizing requests, workload and establishing a goal-oriented work environment with clear and concise work procedures and productivity metrics.
• Demonstrated leadership ability to successfully motivate and inspire team members to high performance levels.
• Expert skill to establish credibility and rapport with a broad set of executives and staff across the organization.
• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely at all levels within the organization.
• Strong business and financial acumen.
• Advanced skill using innovative thinking to solve problems and facilitate the decision-making process.
• Exhibit high self-motivation and ability to work and plan independently as well as in a team environment.
• Expert analytical, conceptual thinking, planning, organizational, and problem-solving skills.
• Expert skill managing multiple initiatives and meeting changing requirements and priorities to accomplish objectives.
• Advanced skill communicating complex technical concepts to diverse audiences.
• Expert analytical, conceptual thinking, planning, organizational, and problem-solving skills.
• Expert skill developing and maintaining collaborative working relationships with all levels of leadership, staff and vendors.
• Advanced skill in the use of Microsoft Office Suite (e.g., Access, Excel, Word, PowerPoint).
• Expert verbal, written and interpersonal communication skills.