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WakeMed Health & Hospitals
Raleigh, North Carolina
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Downey, California
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Communications Operator - Communications
DescriptionSummary:Responsible for providing the first impression of our hospitals to all individuals who seek information, assistance placing calls and overhead paging. Under the supervision of the Telecommunications supervisor, the operator answers all incoming calls to the hospital; operates the paging systems; responds to emergency codes and equipment needs; assists in placing long distance calls as needed and authorized; monitors and operates security CCTV, emergency audio/visual functions, alarms (security, maintenance and medical) and announces emergency codes (Blue/Cardiac, Red/Fire, Gray/Disaster, Pink/Infant Abduction, etc.) Performs all duties in a manner that meets or exceeds customer expectations are required in support of the Secur
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