Worcester, Massachusetts
Posted: 19-Dec-24
Location: Remote,
Categories:
Internal Number: 24012304
JOB SUMMARY
The Digital & Marketing Analytics team provides advanced analytics products/dashboards and reporting services to stakeholders in the Digital and Marketing teams.
As a member of the Customer Analytics team, you will play a significant role in elevating how individuals experience our digital assets and marketing initiatives. Your responsibilities will play an active role in advancing the state of analytics for all BSWH digital assets and marketing. The Analytics Developer will partner with multiple teams on the identification and creation of key metrics and targets for tracking and reporting in PBI dashboards; providing analyses and data products that yield valuable insights to our stakeholders. You will perform requirements definition, development, testing, research, and ad-hoc reporting as requested.
ESSENTIAL FUNCTIONS OF THE ROLE
- Gather and document data requirements from customers. Examine and translate requirements into technical specifications, process and work flows. May serve in a lead consultant role for all customer contact and resource management.
- Examine business requirements and source systems to design and develop solutions using a variety of toolsets. Develop the deliverables requested utilizing the most appropriate analytic tools while incorporating process efficiencies.
- Extract, transform and load data into database as required utilizing the most appropriate tool.
- Assess, produce and/or develop complex relevant, standard, or custom information (reports, dashboards, interactive reporting, charts, graphs and tables) from various data sources by querying data and generating the associated output. Distribute and disseminate critical deliverables to applicable agencies, researchers, management and other customers.
- Head validation of output and metrics to ensure data quality, reliability and integrity.
- Document project/work assignments to include all needed technical documentation such as source to target mappings, data sources, definitions, methodologies, contact information, output requirements or other information to ensure continuity of process.
- Interpret complex data and associated deliverables (reports, dashboards, interactive reporting, charts, graphs and tables) in plain business language for executive & clinical staff. Effectively summarize information and create inherent/digestible information by selecting visualizations that are fit for purpose.
- Develop statistical, economic and financial research from data to evaluate performance and drive relevant business or clinical initiatives. Examine data for trends, observations, improvements and makes recommendations.
- Provide training and mentoring to junior colleagues.
KEY SUCCESS FACTORS
- Bachelor's degree in Statistics, Operations Research, Physics, Computer Science, Economics, Business, Clinical or other similar degree or equivalent experience required.
- Master's degree preferred.
- Advanced data manipulation, troubleshooting and critical skills.
- Advanced development skills in the use of enterprise statistical and BI tools, such as Cognos, Tableau, QlickView, Excel PowerPivot or SSRS.
- Advanced skill in the use of programming languages such as SAS, SQL, R, or STATA.
- Verbal and written communication skills.
- Ability to design, develop and implement systems necessary to collect, maintain, and examine data.
- Ability to gather and examine data, statistical data and develop reports.
- Ability to work exclusively and head cross-functional teams with minimal supervision.
- Knowledge of ETL & Data Warehousing.
- Ability to work with complex data of varying levels of quality and validity.
- Ability to develop data analytics and BI applications in a clear and understandable manner meeting user requirements.
- Ability to learn new processes and to find opportunities to gain efficiencies in current environment.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
PREFERRED QUALIFICATIONS:
- SQL
- Snowflake
- PowerBI
- Working in an Agile environment
- Kusto
- MS Dynamics
- Amplitude
- Marketing
- App Analytics
MINIMUM QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience