The Clinical Operations Coordinator I, RN will work independently and collaboratively with the managers and clinical staff to contribute to quality care and ensure consistency in clinical practices as they relate to regulatory standards, policies and procedures. In collaboration with the clinical management team and other departments, will provide support and appropriate direction (within scope) for patient care activities in accordance with organizational goals and objectives as requested. Is responsible for assisting with clinical quality, staff education and administrative functions. Will improve quality care and ensure consistency in clinical practices. The position is a combination of clinical (direct care) and administrative responsibilities. Under the direction of the Director of Clinical Operations, the individual in this position assists in developing and reviewing clinical competencies, coordinating New Hire Orientation, providing nursing education as it relates to the best standard processes and/or evidence-based practices in Ambulatory Care, as well as actively improving the patient experience

Duties and Responsibilities:

• Provides direct patient care as needed within scope of RN license.
• Supports and coordinates flu vaccines to employees per CSMCF protocol. Provide appropriate planning and management of employee and patient flu vaccination program.
• Ensure staff are able to safely perform clinical duties by assessing their skill level within the scope of the RN and the LVN License.
• Manages employee assignments for educational modules in HealthStream (online education system) and assists in developing clinical skills training materials. Presents informative material to employees during in-services. Trains employees in clinical skills, processes and procedures per CSMCF policies.
• Monitors staff compliance with professional licenses and certifications including BCLS and ACLS certifications. Train employees in ACLS/BCLS if required.
• Acquires and maintains knowledge of CSMCF infection control standards and supports and monitors clinical staff in upholding these standards. Trains employees in infection control practices as outlined in CSMCF policies and procedures.
• Performs pre-employment testing on new applicants per CSMCF policy.
• Provide support to all clinical and operations employees during regulatory audits.
• Act as a resource and encouraging partner to operations management and leaders throughout the organization.
• Assists in developing new quality initiatives and projects to improve patient care. Develop and write new policies and procedures. Develop presentations for staff education on CSMCF policies, procedures and processes.
• Develop monitoring tools and tracer tools for employees to use in the clinical setting to monitor patient safety and adherence to organizational policies and procedures.
• Trains employees how to scribe in the clinical setting.
• Assists with abstraction projects. Audits abstraction projects to insure quality control and ensures abstractors perform quality abstractions of patient information (i.e.: audit abstracted medical records to maintain quality standards; may assist in abstracting patient information, etc.).

Education:

Bachelor of Science in Nursing degree required. Master of Science in Nursing preferred.

License/Certification:

• California Registered Nurse License required.
• Basic Life Support (BLS) from American Heart Association or American Red Cross required.
• Ambulatory Care Certification preferred.

Experience:

Two (2) years of working in acute care or ambulatory nursing setting required. One (1) year of experience in nursing education preferred.