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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The EKG Supervisor, under the direct and indirect supervision of the Department Manager, facilitates and assists with all levels of care provided to patients within the unit. Directly supervisors unit staff. Supports and assist the Department Manger with staff development, peer interviewing, peer evaluations, staff schedules and discipline, time and attendance, as well as assisting in other various projects. He/She coordinates, escalates and resolves problems and conflicts as they occur. The EKG Supervisor assumes shift accountability for patient flow, matching patient needs with available resources, and elevates patient safety concerns/situations as well as any other situation that is unable to be resolved during the shift. The EKG Supervisor leadership role is critical to improving the quality of care provided by the department. In addition to these responsibilities, when needed the EKG Supervisor may assume all or partial EKG tech responsibilities. The EKG Supervisor is the first level of administration assigned to the unit in the absence of the Department Manager. Serves as a positive, progressive role model for the unit's staff by demonstration of professional expertise.

Minimum Job Qualifications

• Licensure or other certifications: Maintain BCLS certification.

• Educational Requirements: Associates Degree in Science or related field of study. A Bachelors Degree is strongly encouraged within five (5) years.

• Minimum Experience: Three (3) years of direct patient care experience; Two (2) years of progressive leadership.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Meets all certification requirements defined by unit (i.e. BLS, ACLS, PALS)

• Excellent physician relations

• Demonstrates strong clinical expertise and judgement

• Strong Computer skills (computer systems defined by unit)

• Leadership and Coaching skills

• Demonstrates critical thinking skills
  

Essential Tasks and Responsibilities

• Leadership Responsibilities: Understands/recognizes individual strengths and weaknesses and is willing to seek out other experts on their team when necessary. Accepts responsibility for achieving objectives through individual work activities and the outputs of the care team. This position carries 24 hour responsibility and accountability on a rotating schedule. Coordinates activities of patient care team on the unit. Functions as part of the leadership team directly accountable to the Department Manager. Stays focused on the patient care, remains informed about the status of all patients. Provides guidance to staff members, assesses staff performance, and provides feedback to Department Manager. Has responsibility of timely evaluation and completion of assigned formal employee evaluations. Collaborates with other health care disciplines/departments to maintain communication and provide optimal level of patient care. Participates in decision making regarding staff flow. Oversees completion of unit specific administrative tasks such as but is not limited to: multi-campus staffing matrix(monthly/daily), time card review, huddle facilitation, conflict resolution, etc. Serves as a role model to other employees and consistently demonstrates skills and characteristics the organization values.

• Clinical/Technical- represents responsibilities of Supervisor directly related to patient care or the technical aspects required to work on that unit. Administrator of Epiphany Application. Accountable for compliance of unread studies. Responsible for changes in staffing needs according to patient volume. Delegates work and makes staffing assignments appropriate and fairly. Assists staff in completing their work by fill into frontline role if necessary. Functions as a clinical resource (knowledge of key equipment and patient care deliverables for that assigned patient population(s).

• Critical Thinking competencies-represents responsibilities of the Supervisor to demonstrate effective decision-making and problem-solving involving both clinical and operational issues on their unit. Anticipates patient needs, staffing requirements, assess/evaluate care delivered and adjusts to clinical and operational information. Handles stress and manages crisis situations efficiently and effectively. When crisis occurs, assesses the strengths and weaknesses of the care team and demonstrates the ability to make or adjust assignments. Uses critical thinking to troubleshoot and think ahead. Analyzes errors, takes accountability, and identifies solutions to help the staff improve performance through process improvement initiatives.

• Departmental competencies-represents responsibilities of Supervisor to understand and operate in the organizational environment as well as in the larger organization. Conducts monthly staff meetings with all staff in order to review, plan, and coordinate activities of the specific areas/programs and assures documentation of all meetings in defined NGHS format. Prioritizes work load and directs unit activities in organized manner. Uses effective time management skills. Proactively anticipates needs and makes adjustments to accommodate needs. Creates, monitors, and organizes new hire schedule and orientation packet. Ensures staff members are competent and compliant with annual skills. Remains current on technology treads, treatment modalities, and research findings relative to EKG, in collaboration with medical leadership, incorporate new technologies, treatments and research into clinical practice. Serves as a facilitator between staff and manager providing feedback when necessary.

• Human Relations competencies- represent responsibilities of the Supervisor to interact effectively with other personnel to accomplish requirements of patient care as well as complete assigned administrative activities. Maintains accessibility/visibility on the unit- rounding with staff, Managers, or physicians if necessary. Has Influence over the atmosphere of unit in positive manner. Demonstrates respect with all levels of patient care team. Utilizes effective interpersonal skills to foster an environment, which promotes a cohesive team. Draws on the strengths of each staff member to foster teamwork and administrates effective patient care.
  

Physical Demands

• Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Moderate, Frequently 31-65% of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Frequently 31-65%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Frequently 31-65%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.