Under the supervision of nursing personnel, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area.
Responsibilities:
1. Performs record organization and transcription of orders by completing necessary forms and requisitions.
2.Complies, prepares, copies and maintains various records at the nursing station including assembling of charts.
3.Assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station.
4.Performs clerical and receptionist duties using multiple phone and computer applications. This includes interacting/communicating within own department, ancillary departments within the Hospital plus outside agencies to ensure coordination of services/care
5.Maintains the physical environment of the area
6.Orders office supplies, replacement supplies for equipment, informational materials, and enters help desk tickets for IS and/or maintenance.
7.Responds to and prioritizes patient and family inquires in a professional manner. Coordinates interpreter services as needed.
8.Staff may be temporarily assigned to an area throughout Akron Children???s Hospital enterprise, based on patient needs requiring similar knowledge and skill.
9.Other duties as required.??
Technical Expertise
Ability to prioritize and multi-task utilizing sound judgement.
Must have good communication, interpersonal and organizational skills.
Experience working with all levels within an organization is preferred.
Experience in healthcare is preferred. Knowledge of medical terminology preferred.
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.
Education and Experience
Education: High School diploma or equivalent.
Certification: Heartsaver AED required within 90 days of employment.