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Southern California Permanente Medical Group
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Bloomington, Indiana
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Hospital Customer Service Collections Representative
DescriptionThe Customer Service Collection Representative is a primary source for customer service assistance and ensuring customer satisfaction. He/she must demonstrate strong interpersonal skills to address and resolve patient concerns. The Customer Service Rep. will handle a high volume of incoming customer service calls in a call center environment. This position requires a general knowledge of overall Business Office functions. He/she must demonstrate a positive demeanor, good verbal and written communication skills, and must be professional in both appearance and approach.
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