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Veterans Affairs, Veterans Health Administration
Hines, Illinois, Illinois
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Erie, Pennsylvania, Pennsylvania
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Customer Service Representative IV
Job Functions, Duties, Responsibilities and Position Qualifications:Job DescriptionPosition Summary:Responds to requests initiated by customers. Responsible for delivering high quality service on all inbound or outbound calls in assigned phone queues.Duties & Responsibilities:Utilizes customer service skills to effectively and efficiently handle telephone calls.Effectively utilizes departmental resources to maximize productivity, determine priority and ensure
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