Communications Operator in Bel Air, MD for University of Maryland Medical System

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Communications Operator

Job DescriptionJOB SUMMARY: The communication operator is the first contact between the patient and the physician. The communications operator's primary duty is to always answer the telephone in a polite and courteous manner. Team member will, at all times, respond to patients, visitors and fellow team members in a pleasant, helpful and professional manner. JOB TASK LIST1. Answer telephone calls promptly. Assist callers, as needed, including but not limited to, scheduling appointments, verifying directions and specifics to practice and providers and general questions.2. Screen and direct calls to appropriate personnel and take messag

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