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Posted: 14-Jan-25
Location: Los Angeles, California
Categories:
Internal Number: 145718938
The Santa Monica Hospital is seeking to hire a full-time Front Desk Assistant to join the Orthopaedic Surgery Department. You will provide administrative and patient care support. Primary duties include:
- Answering and directing central phone lines
- Front desk duties (greeting, check-in, discharge, preparation of patient charts, etc.)
- Patient scheduling, interviewing, encounter registration
- Verifying insurance benefits and record benefits for finance review
- Monitoring collection, quality control, and processing of charge documents
- Updating referrals and new authorization dates and extended treatments
- Other administrative duties as assigned
All employees are required to float or travel to all UCLA Orthopaedic clinics as assigned.
Salary range: $25.60/hr - $36.33/hr
Working knowledge of Medi-cal, HMO’s, PPO’s, third party payors, authorization and eligibility requirements and regulations
Knowledge of Orthopaedic surgery terminology (preferred)
Knowledge of CPT and ICD-9 codes
Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
Knowledge of patient related policies and procedures
Knowledge of Microsoft Word, Windows, Outlook, and other PC applications
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
