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University of Maryland Medical System
Glen Burnie, Maryland
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Communications Clerk NU
Job DescriptionUnder the supervision of the Assistant Director, Communications, the Communications Clerk NU answers incoming calls and promptly transfers calls to requested department or provides requested service. A key responsibility is to respond to and act upon the communication needs for emergency codes and provide a positive customer experience to everyone. Operates various telecommunications equipment including: Intellidesk, ACD, Medical Emergency Code telephones, and other emergency service requests. Provides paging services and location systems as well as maintains on call schedules according to established policies and protocols. Incumbents in this position are scheduled to work less than 1000 hours per yea
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