Works with the supervisor or Dental Service Chief to monitor and make work assignments, provide input on performance, resolve daily workplace issues, and maintain efficient flow of patient care. May approve brief periods of leave, provide training to staff dental assistants, students and/or trainees; may recommend special advancements and promotions, disciplinary actions, etc. Individuals may perform ancillary assignments, including program management duties on an occasional basis. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Dental assistants must be proficient in spoken and written English. Education and/or Experience: Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR, Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA). Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Certification: Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field. Provisions for Certification of Radiologic Competence: Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc. OR Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. OR Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is required for all positions above the full performance level. This is an above full performance grade level. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Lead Dental Assistant GS-07Experience: At least 1 year of experience at the next lower grade level that demonstrates the core competencies described at that level. In addition, the candidate must demonstrate the following technical KSAs: Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants. Skill in coordinating clinical work flow and assignments. Ability to assist in dental program development, outcome management, and strategic planning. Skill in acting as liaison between staff dental assistants and the supervisor. Ability to provide professional oversight and consultation for staff dental assistants. Assignment. The Lead Dental Assistant works with the supervisor or Chief Dental Service to monitor and make work assignments, provide input on performance, resolve daily workplace issues, and maintain efficient flow of patient care; may approve brief periods of leave, provide training to staff dental assistants, students and/or trainees; may recommend special advancements and promotions, disciplinary actions, etc. Assignments at this level include but are not limited to: provides instruction to other assistants in achieving diagnostic quality radiographs, provides instruction in maintenance of all dental service equipment, provides primary support to the chief for the daily delivery of department programs, reporting, staffing and scheduling, coordinates the patients' care plans to reduce redundancies and delay in patient treatment. Lead Dental Assistants generally would be found in Complexity Level 1 (High Complexity) or Complexity Level 2 (Medium Complexity) facilities, or in facilities of lesser complexity levels where large dental services are found. Individuals may perform ancillary assignments, including program management duties on an occasional basis. Preferred Experience: Seeking an experienced Lead Dental Assistant with a proven track record in supervisory roles. Team leadership experience preferred. Must have a keen eye for details and passionate about delivering exceptional patient care. Experience in overseeing a dental team, ensuring compliance with healthy and safety regulations. References: VA Handbook 5005, Part II, Appendix G36 Physical Requirements: Light lifting (under 15 pounds); light carrying (under 15 pounds); walking (2 hours); standing (2 hours); repeated bending (2 hours); near vision corrected to 13" to 16"; far vision correctable in on eye to 20/20 and 20/40 in the other; and hearing (aid permitted). ["Leads a team of employees performing at the GS-7 level or below. Provides guidance and technical direction necessary for accomplishing the work of the team. Serves as a work leader, assuring the work assignments of employees in the unit are carried out. Coordinates daily dental assistant work assignments at the start of the shift and throughout the day as the need arises. Monitors the status and progress of work and makes adjustment in accordance with established priorities. Serves as Systems Redesign Coordinator. Obtains assistance from the supervisor as needed for major issues or problems which arise. Checks work in progress to see that the supervisor's instructions have been met. Instructs employees in specific tasks and job techniques. Trains employees (dentist, dental residents, and dental assistants) in computerized dental patient record systems including generating patient consults, storing and viewing digital images, entry of diagnostic data and preparation of treatment planning. Trains team members, students and volunteers in the accomplishment of tasks or projects. Maintains current knowledge and answers questions from team members on procedures, policies, and directives. Organizes and maintains Material Safety Data Sheets (MSDS). Provides input in developing Standard Operating Procedures (SOP) for the dental staff for Reusable Medical Equipment. Trains dental staff in SOPs and reports noncompliance to supervisor. Participates in the management of dental supplies to assure adequate stock levels and appropriate storage. Serves as a liaison between the scheduler and the dentist to maintain efficient and productive use of the dentists' patient care time and minimize missed opportunities. Makes written instructions, reference materials, and relevant background material available. Obtains needed information on decisions from the supervisor on major issues and problems that arise. Reports to the supervisor on individual performance, progress, and training needs of employees, and on performance problems. Makes recommendations to supervisor as requested concerning promotions, reassignments, recognitions of performance and personnel needs. Facilitates team or unit processes by working collaboratively with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management. Serves in staff dental assistant positions independently performing more complex work in assigned specialties in lead dental assistant positions. Must maintain current BLS certification. Assists the dentist in many aspects of direct patient care and performs other clinical and clerical functions independent of direct supervision. The dental assistant receives and prepares patients for dental treatment and assists the dentist at chairside, bedside or in the operating room. Maintains the dental station and treatment area in a clean and operational condition. Assures that the dental treatment area is set up and shut down each work day to maintain security of the clinic area and dental equipment. Delegates these duties as necessary. Monitors function of dental equipment and requests repair or replacement. Prepares electronic work orders and monitors completion. Sets up operatory and/or surgery suite for planned dental procedure and cleans dental unit for timely turnover Passes instruments safely, accurately, and efficiently. Keeps operative field clear of debris and retracts oral tissues effectively and comfortably. Exposes both standard and specialty dental imaging (i.e. TMJ, ceph, cone beam) in traditional and/or digital formats Modifies settings to achieve the images as requested by the provider. Images are characterized by diagnostic quality, accurately oriented and exposed. Demonstrates proper infection control procedures in setting up and cleaning operatories. Disinfects oral appliances to prevent cross contamination. Properly prepares instruments for transfer to SPD for sterilization. Assists in filling gaps in the doctor's schedule due to late cancellations and failed appointments. Initiates computerized progress notes. Maintains patient confidentiality per HIPAA with written and verbal information. Follows computer security regulations. Modifies care as necessitated by patient's age and abilities (patient transfer and position)Provides accurate and understandable instructions to patients. Participates in patient identification and time out per Joint Commission requirements Monitors patient condition during treatment, being alert for signs of physical distress. Work Schedule: M-F 7:30am - 4pm Virtual: This is not a virtual position. Functional Statement #: 00000 Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]
About Veterans Affairs, Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.