Atlantic Health System is seeking a dynamic and motivated individual to join the energetic and innovative team of healthcare professionals in their Atlantic Rehabilitation Division in Morristown as a Medical Office Associate. This is a full-time position in which the candidate will enjoy the full array of benefits, as they provide their services during the day.

Our core values encompass patient-centered care and ensuring our staff are well taken care of. We have an exceptional management team that highly values our Team Members and a multi award-winning company culture that fosters professional growth, teamwork, and career longevity. We have a state-of-the-art equipment, reasonable schedule expectations, and a robust salary and benefits package.

Principal Accountabilities:

• Assists patients with appointment scheduling
• Checks patients in/out in EPIC
• Transcribes orders
• Manages referrals
• Monitors and schedules PT online appointment request portal
• Runs estimates, collects co-pays and up front balances
• Addresses EPIC work queues and maintains them in good standing
• Manages departmental phone lines
• Monitors appointment reminder system
• Orders office and clinical supplies as needed
• Assists patients with problem solving issues related to scheduling, registration, insurance, copays, etc.
• Provides excellent customer service
• Completes all AHS and role specific mandatory trainings
• Assists with insurance responsibilities as needed (depending on site volumes)
• Maintains proper communication with supervisor and staff, including email correspondence and others in a timely manner
• Performs other administrative tasks as needed
• Assist with training new team members