Responsible for data entry and lab assistant duties. Maintains departmental operating policies and procedures to include departmental programs, quality control, quality assurance and safety. Reviews receipt of specimens receipt from all patient service centers, in-office phlebotomist and clients. Ensures all specimens are processed, data entered and shipped in accordance with company guidelines and meets shipment deadlines. Takes remedial action when indicated.

Location: Austin, TX

Shift: Tuesday-Saturday (6 am-2:30pm)

RESPONSIBILITIES

1. Maintains the following departmental programs 20%

• Maintains policies and procedures for specimen processing and data entry tasks
• Maintains departmental quality assurance and quality control programs
• Follows and enforces all safety, infection control and OSHA Bloodborne Pathogen guidelines

2. Utilizes technical skills and abilities to process and data enter lab requests 50%

• Follow lab procedure for specimen processing
• Correctly identifies proper tubes, containers, transport media and storage temperatures for each test type
• Determines specimen acceptability, consulting with supervisor, technologist or pathologist as needed, taking appropriate action when necessary
• Follows all departmental policies and procedures related to data entry
• Accurately enters all required information presented on SRL or client specific requisitions into the laboratory information system
• Understands and recognizes laboratory information system alerts and flags and takes the appropriate action
• Recognizes when information presented on requisitions is unclear and ambiguous and knows and follows corrective actions to be taken
• Utilizes resources to answer inquiries for basic customer related issues and recognizes personal limitations and seeks guidance when needed

3. Utilizes personal and professional skills to promote successful relationships with management, supervisors, subordinates, co-workers and clients 20%

• Communicates with staff to ensure highest level quality of work for each specimen received
• Strives to maintain a positive and harmonious work environment
• Maintains and supports a service oriented relationship with clients and all other employees
• Respects and maintains the confidentiality of information relative to clients and patients
• Follows all company policies and procedures

4. Enthusiastically performs miscellaneous duties with completion in a designated time frame 10%

QUALIFICATIONS

EDUCATION

• Required - High School Diploma or GED
• Preferred - Bachelor's degree in a biological science or certification in a medical technician/technologist program

EXPERIENCE

• Two years of laboratory training or experience in specimen collection and processing.
• Data entry experience in a production environment.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to read, analyze and interpret technical reports.
• Ability to write accurate and concise clinical documents, memos and required correspondence.
• Ability to collect and analyze data using statistical methods.
• Ability to communicate effectively at all levels within the laboratory and with laboratory customers.
• Typing skills; proficiency with 10 key.

LICENSE/CERTIFICATION

• None