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Department

Job Summary

The Case Manager for Corrections assesses, counsels, monitors, and provides case management for incarcerated men and women in the City and County of Denver (care and custody of the Denver Sheriff Department).

The Correctional Care staff provides clinical care at either the Downtown Detention Center or the Denver County Jail. These environments of care have a higher level of clinical acuity and environmental hazard than inpatient and ambulatory settings based on the nature of the facility. The detention centers employ a high level of security, which impacts daily working conditions, including both personal and institutional safety and clinical operations. Environmental awareness, critical thinking, and decisive decision-making skills are required in the correctional care setting.

Essential Functions:

• Conducts assessment interviews using various assessment tools to appraise and interpret a patient?s risk factors and needs, such as alcohol/drug use, anger, depression, suicidal ideation, thought disturbance, criminal behavior/delinquency, employment/educational needs, and relationships with family, friends, or other support systems; evaluates a patient?s resiliency factors and strengths; and recommends corrective actions, classes, activities, and/or other appropriate services/resources. (20%)
• Develops an individual program plan/contract with a patient including attending support/prevention groups and/or cognitive/behavioral classes, counseling, employment preparation, participating in community service activities, and/or referring patient to community agencies that meet particular individual needs and establishes goals with timelines for completing specific conditions. (20%)
• Monitors and verifies patients have completed agreed upon goals/activities, meets with patients, family members/guardians, school staff, and/or other services providers to discuss progress, problems, and solutions, and recommends corrective action for patients in non-compliance. (20%)
• Maintains patient files and records consistent with departmental policies and local, state, and federal rules and regulations. (15%)
• Serves on committees in order to discuss issues and recommend changes to improve services/facilities for patients and coordinates and attends meetings with community-based partners/groups, city personnel, and other governmental agencies for the purpose of patient prevention efforts. (10%)
• Prepares and conducts various cognitive/behavioral classes, facilitates groups, and develops the curriculum for individual groups and classes. (10%)
• By position, utilizes methods, techniques, and approaches to the delivery of care that are consistent with the age group, developmental skills, and mental health issues of the patient and in conformance with a specific care plan tailored to the unique issues/needs of each patient. (5%)

Education:

• Bachelor's Degree Bachelor?s degree in Psych, Sociology, Human Services, Criminal Justice or related field required, or in lieu of bachelor?s degree, 1 year of experience. Required

Work Experience:

• 1-3 years Minimum of one year of experience in performing case management including completing comprehensive needs assessments and developing/implementing case plans. Required or
• 1-3 years Minimum of one year of experience in case work and counseling in areas such as diversion, probation, alcohol and drug abuse, community-based treatment case management, or a closely related area. Required
• 1-3 years One additional year of experience in lieu of degree. Required

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required

Knowledge, Skills and Abilities:

• Ability to show understanding, courtesy, tact, empathy, and concern, develops and maintains relationships, may deal with people who are difficult, hostile, and/or distressed, relates well to people from varied backgrounds and situations, and is sensitive to individual differences.
• Ability to express information to individuals or groups effectively taking into account the audience and nature of the information, makes clear and convincing oral presentations, listens to others, attends to nonverbal cues, and responds appropriately.
• Ability to identify problems, determines accuracy and relevance information, and uses sound judgment to generate and evaluate alternatives and to make recommendations. Knowledge of interviewing techniques sufficient to be able to elicit information.
• Knowledge of the theories and practices of counseling and case management such as Stages of Change and Motivational Interviewing sufficient to be able to perform the duties related to the work assignment.
• Knowledge of evidence of inclusion and principles of client confidentiality.
• Skill in exercising initiative, judgment, creativity, and decision-making sufficient to be able to solve problems and meet client goals and organizational objectives.
• Skill in calming and reassuring clients in order to engage them in a therapeutic relationship, the reentry process/services, and in motivating and empowering clients to self-monitor and self-manage.
• Skill in demonstrating client advocacy practices and maintaining appropriate personal and professional boundaries with clients.
• Knowledge of Microsoft Office Suite

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver?s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado?s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.

About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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