General Summary

Under limited supervision, provides strategic leadership development, and management of the Project Management Office (PMO) within the University of Maryland Medical Center, Center for Healthcare Transformation. The Manager of the PMO will be responsible for the development and effectiveness of the PMO to ensure alignment with organizational priorities to achieving safety, quality, and efficient patient care. This position requires significant experience in project and portfolio management and will lead organizational change to adopting a PMO strategy to ensuring project management success in alignment with organizational strategic, operational, and financial objectives.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Responsible for the overall development, leadership, management, and effectiveness of the Project Management Office (PMO) within the University of Maryland Medical Center.
2. Design and implement PMO structure and strategy to ensure appropriate project management resources are dedicated to achieving organizational priorities.
3. Establish processes and tools to govern intake, prioritization, and management of project requests throughout the organization.
4. Develop, implement, and govern project management processes, tools, templates, policies, and metrics to ensure appropriate methodologies, resource utilization, and PMO success.
5. Contribute to the evolution of the PMO, collaborating with peers and stakeholders on improving standards, processes, tools and implementing leading practices.
6. Collaborate with senior executives to define project priorities and communicate effectively with organizational stakeholders to ensure alignment and support for initiatives.
7. Collaborates with department and organizational leaders to identify, define, prioritize, and delegate projects throughout PMO team members.
8. Implement appropriate project management methodologies (e.g., Agile, Waterfall) based on project requirements and organizational environment and culture.
9. Develop and monitor project performance through key performance indicators (KPIs), providing regular updates to executive leadership on progress, risks, and issues
10. Analyze financial data, including project budgets, risks, and resource allocation to ensure projects meet fiscal requirements.
11. Supervise PMO project managers and coordinators, providing oversight to their portfolio of projects to ensure optimal project management and project success.
12. Establish mechanisms for gathering feedback from project teams to identify areas for improvement.
13. Continuously optimize project management processes to enhance efficiency and effectiveness.
14. This position will work closely with cross functional teams to drive various projects, process improvements, and ultimately key results aligned with enterprise-wide) initiatives.
15. Coach and mentor project coordinators and managers and share knowledge of best practices, fostering a culture of continuous improvement and professional development
16. Support change management strategies to facilitate smooth transitions during project execution and address resistance and promote acceptance among stakeholders
17. Develops solutions that incorporate business logic, stakeholder needs and appropriate change management techniques, including communication and education, to ensure improvements are successfully implemented and sustained.
18. Independently conducts relevant best practice research, process analyses, benchmarking and performance measurement activities, such as baseline and sustainment metrics, as directed. Develops presentations of the information that inform audiences in a clear and accurate manner.