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Posted: 09-Feb-25
Location: Texarkana, Texas
Categories:
Internal Number: 240595
JOB SUMMARY
Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.
MAJOR JOB RESPONSIBILITIES
? Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
? Ensuring consistent application of nursing services policies and standards throughout the organization
? Monitoring patient outcomes and quality and effectiveness of nursing care
? Overseeing performance of teams; identifying and addressing staff training and development needs
? Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies
Standard I: Financial Management
? Recognizes the impact of reimbursement on revenue
? Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement
? Creates, monitors, and analyzes a budget; explaining variance
? Conducts ongoing evaluation of productivity, forecasting future revenue and expenses
? Documents capital appropriations and project authorizations
Standard II. Human Resources Management
? Evaluates and specifies the critical resources required to accomplish the team's objectives
? Initiates requests for required resources based on staff competency with patient acuity
? Allocates team resources responsibly and equitably within the scope of labor laws
? Calculates resource usage to set a baseline for comparison
? Discovers opportunities to improve resource utilization
? Implements changes in role consistent with scope of practice
? Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
? Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
? Adjusts management and personal style to fit the needs of different people and different situations
? Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
? Conducts evaluations on personnel performance at the work place and recommends improvement plans
? Coaches others on operating personnel management systems and their processes
Standard III. Relationship Management and Influencing Behaviors
? Situation Management
? Identifies issues that require immediate attention
? Applies principles of crisis management to handle situations as necessary
? Manages conflict
? Promotes team dynamics
? Mentors and coaches staff
? Promotes Professional Management
? Promotes and encourages stress management
? Encourages participation in professional action
? principles of self-awareness
? Fosters a healthy work environment
? Diversity
? Understands the components of cultural competence as they apply to the
workforce
? Maintains an environment of fairness and processes to support it
? Capitalizes on differences to foster highly effective work groups
Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations
? Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues
? Provides direct service to internal or external customers
? Facilitates the resolution of customer problems, issues, or concerns
? Monitors and promotes workplace safety requirements resulting in positive patient outcomes
? Applies systems thinking knowledge as an approach to analysis and decision-making
? Demonstrates accountability for nursing research and quality improvement activities
? Provides evidence-based nursing care
? Promotes and communicates patient information effectively across the continuum of care
Standard V. Leadership
? Serves as a leader of patient care
? Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
? Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence
? Manages own behaviors during interactions, such as feedback giving, to shape workplace events
? Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity
? Employs leadership theories, such as contingency and transformational, and associated techniques
? Applies techniques of "action learning" to problem solve and personally reflect on
decisions
Clinical Performance Improvement
? Shares experiences with process performance improvements across multiple areas
? Recognizes recurring and difficult problems and explores new or innovative solutions
? Leverages technology to facilitate the sharing of clinical performance or outcomes data
? Compares and contrasts different approaches for performance improvement; highlights pros and cons
? Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff
? Consults on and coaches on developing business cases to justify improvement initiatives
Clinical Policies and Standards
? Monitors different types of clinical practice to ensure compliance with standards
? Evaluates existing and evolving standards and procedures and their impact on the organization
? Informs others on advanced clinical standards and policies across medical specialties
? Collaborates with other functions in establishing and documenting joint standards
? Participates in the development of clinical policies and practices
? Develops control and monitoring mechanisms for clinical policies adherence
Healthcare Policy and Ethics Compliance
? Shares experiences with addressing diverse problems in healthcare policy compliance
? Demonstrates best practices for dealing with complex compliance or non-compliance situations
? Guides others in making correct decisions when faced with ethical dilemmas
? Designs or revises organizational practices and procedures to ensure compliance with policies
? Supports and coaches on mechanisms that encourage attention to compliance issues; all clinical activities
? Participates in translating policy changes into operational programs and services
Healthcare Regulatory Environment
? Implements programs as needed to comply with diverse healthcare laws or regulations
? Monitors regulatory compliance of all healthcare practices to ensure no violations
? Evaluates key aspects of pending healthcare regulations and legislation that may impact company
? Provides recommendations and implements solutions to existing and potential legal problems
? Shares main considerations and issues related to laws and regulations in the implementation of healthcare practices
? Collaborates and communicates with all departments of healthcare organization for the preparation for external audits.
JOB STANDARD QUALIFICATIONS
A. Education/Skills
· Bachelor's Degree
B. Experience
· Minimum of 3-5 years of clinical patient care experience in a relevant setting
· Minimum of 2 years of healthcare leadership
C. Licenses, Registrations, or Certifications
· RN License in state of employment or compact
· BLS
Work Type:
Full Time
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