Hartford and Waterbury, Connecticut
Posted: 13-Feb-25
Location: Encino, California
Categories:
Internal Number: 146227129
In this role, you will serve as the adminstrative supervisor providing direct support to the administraive staff, clinicians and physicians. Major duties include but are not limited to: act as a back up to the office practice manager with troubleshooting and resolving clinical operation issues, assist with the selection and direct oversight of the administrative staff members, providing support to the clinics clinicians and physicians in other Surgery community practices, assisting with troubleshooting, resolving clinical operations issues, arranging practice coverage, assisitng patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources, and providing follow-up through telephone and EPIC/Care Connect.
- Skill in analyzing information, problems, situations and procedure to define objectives, identify patterns and formulate conclusions.
- Demonstrate ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
- Ability to make independent judgments and to evaluate complex issues
- Administrative abilities to resolve complex issues to implement long-range plans
- Skill in working indepenently and following through on assignments with minimal direction
- Skill in setting priorities when there are deadline pressures, competing requirements, and heavy workload
- Skill in writing grammatically correct letters, reports, memos and minutes
- Skill in editing and proofreading correspondence for correct grammer, spelling, and punctuation
- Ability to speak to individuals using appropriate grammer and vocabulary to obtain information, explain policies and procedures
- Knowledge of/ability to learn contact persons for information on appropriate patient-related and office-related issues
- Working knowledge of medical surgery terminology
- Skill in performing duties changing from one duty/tasks to another of a different nature
- Skill in performing duties with frequest interruptions and/ or distractions
- Ability to work coopaeratively with other staff members, faculty, patients, nursing staff and others
