Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Prime Information Service Division Internship program provides opportunities for collegiate students, recent graduates and work force re-entry candidates to explore various careers in Information Technology, within UNC Healthcare System. Potential candidates will have the opportunity to gain hands on experience, working with motivated and enthusiastic Healthcare System IT professionals, while expanding their knowledge base, building resumes and gaining relevant course related and career experience. Interns will work on tasks and projects as determined by the team/department they are working with. Responsibilities will include shadowing our senior team members coupled with hands on task and project assignments. 

Preferred Skills:

• Major/degree concentration in Information Technology, Engineering and/or Business 
• Ability to communicate with and influence business and technical staff 
• Strong written and oral communication skills 
• Demonstrated ability to troubleshoot system malfunctions 
• Excellent analytical and communication skills 
• Ability to work well in a team environment 
• Demonstrated ability to successfully manage multiple tasks 

We look forward to hosting four (4) candidates in the below Information Technology department areas: 

End User Support Intern (1): Position reports onsite (Morrisville) 

Role and Responsibilities: 

• Education and Assistance: Provides support to end users by learning and assisting with day-to-day IT tasks, troubleshooting basic hardware and software issues, and responding to user inquiries. Training will be provided as part of this short-term internship. 
• Asset Management: Assists in managing desktop peripheral inventory and supports asset management processes. Maintains accurate records for device updates or changes, including installations or relocations, to ensure the inventory system remains up to date. 
• System Support: Gains exposure to evaluating IT products for compatibility, usability, and operational flexibility. Assists with documenting and designing options to support integration with existing systems. 
• Hardware and Software Installation: Participates in the installation and configuration of hardware and software applications to meet end-user needs. Training will focus on developing skills in imaging, deployment, and basic troubleshooting. 
• This internship is designed to provide practical experience in IT support while fostering growth and hands-on learning. Interns will work under supervision and gradually take on responsibilities as they gain knowledge and confidence. 

Clinical Engineering (1): Hybrid- Onsite/Remote position 

Role and Responsibilities 

• Assist with a variety of functions to support the Clinical Engineering department in supporting medical devices and their associated IT systems across the Healthcare system. 
• Tasks will include learning about new clinical systems, creating documentation and compiling data to be used for equipment replacement planning, assisting with implementing new technology, assessing and addressing cybersecurity risks in medical devices, and developing departmental processes. This position will assist with all aspects of Clinical Engineering, including device integration with IT systems and managing the full lifecycle of medical devices. 
• This is a hybrid position being able to work remotely but may include travel to other sites to support hospitals and clinics. The intern will work under close supervision of a Clinical Engineering tech as most work requires technical expertise and sometimes certifications, however, we will seek opportunities to provide some autonomy. 

Enterprise Analytics and Data Services - Data Science (1 positions): Remote 

Role and Responsibilities 

• Attends regular meetings for the data science team data science platform and EADS 
• Assist with the expansion and streamlining of processes for the AI & Automation Advisory work group 
• Demonstrate familiarity with R/ Python and know how to use commonly used packages like dplyr, and data.table, ggplot2, tidyr in R or NumPy, SciPy, Scikit-Learn, PyTorch in Python.
• Work with the Data Science manager to ensure that the Data Science team's assets meet our Architectural/Visualization Standards. 
• Research and synthesize knowledge and information from various internal and external industry/domain sources to inform strategic and tactical planning 
• Help explore new tools and packages to make medical notes' natural language processing more efficient 

Information Security Office: Hybrid- Onsite/Remote position 

Role and Responsibilities 

• Assist with a variety of functions to support the IT security department in the assessment and reporting of risk for systems deployed throughout the hospitals and data centers. 
• Tasks will include learning about new systems, creating documentation, compiling data, creating reports, assisting team members with various projects; using security tools to help with risk assessments. 
• This is a hybrid position being able to work remotely but may include travel to other sites. The intern will work under close supervision of an IT security analyst as most work requires technical expertise; however, we will seek opportunities to provide some autonomy. 

Other Information

Education Requirements:
? High School diploma or GED
Licensure/Certification Requirements:
? No licensure or certification required.
Professional Experience Requirements:
? Prior education, training and experience that provides the ability to perform the assigned tasks.
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Administration

Work Type: Intern

Standard Hours Per Week: 40.00

Salary: $18.50 per hour

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

About UNC Health

UNC Health is charting a new course for the organization, one that reflects our aspirations, values and the high expectations customers have in today’s healthcare marketplace. These changes will help the organization adopt business and medical practices that will help us become a more responsive, customer-focused, integrated healthcare system. UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.

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