OUR VISION: Creating Americas healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY:The Supply Chain department provides many services to our multi-hospital organization and clinics. Our services include procurement, sourcing, value analysis, contracting, inventory management, distribution, courier services, mail services, sterile inventory, code cart management and O2 cylinder exchanges.Our team works in partnership with clinical and business teams to deliver high quality products and services at the best possible cost.
POSITION OVERVIEW: The Supply Chain Tech 1 at St. Charles Health System provides accurate and timely handling of medical supplies and materials to assure clinical teams have all supplies necessary for patient care. The Tech 1 position is focused on general medical supply distribution, mail, courier, and shipping services. This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Using handheld scanner, picks inventory orders with accuracy and in appropriate amount of time.
Maintains warehouse cleanliness, and safety by rotating back stock, removing boxes when down to less than one third full, trim box flaps, keep clean, organized and free from trip hazards.
Actively participates in daily huddles and improvement work.
Puts away freight in correct shelving location and ensures it is rotated while using good body mechanics for lifting.
Completes assigned cycle counts with accuracy and within assigned time.
Works with team to keep cage and dock areas clean and organized.
Provides accurate and timely sorting of mail.
Completes daily shipping process for all outgoing packages and totes, assuring they are completed by cutoff time.
Deliveries made daily to off-site locations and North campuses using set route and schedule, using company van and following safe driving expectations.
Safely uses cardboard compactor, pallet jack, and other equipment.
Verifies open order/back-order information at start of each day, following up with departments/buyers as needed.
Using handheld scanner, scans supply rooms with accuracy, including using standard process for special order items.
Uses Workday for picking, quick issues, inventory adjustments, item return, etc., to complete tasks.
Provides excellent customer service in person and on phone, listening to the needs of the customer, finding appropriate solution for the support of patient care and is familiar with products.
Contributes to harmonious team interaction. Takes appropriate measures to ensure the success of the organization and all of its caregivers.
Supports the vision, mission and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: N/A
Preferred: High School Diploma or GED.
LICENSURE/CERTIFICATION/REGISTRATION:
Required: N/A
Preferred: See additional position information for preferred certification list.
EXPERIENCE:
Required: Data entry, basic computer skills, effective communication and strong basic math skills.
Preferred: Supply chain or inventory warehouse experience.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Preferred Certifications:
Certified Supply Chain Professional: (CSCP:ASCM).
Certified in Planning and Inventory Management: (CPIM:ASCM).
Certified in Logistics Transportation and Distribution: (CLTD:ASCM).
Certified Professional in Supply Management: (CPSM:Institute for Supply Management).
Certified Professional in Supplier Diversity: (CPSD:Institute for Supply Management).
SCPro Certification: (SCPro Level 1-Level 3: Council of Supply Chain Professionals).
Certified Professional Logistician: (CPL:SOLE).
Certified Professional Contract Manager: (CPCM:NCMA).
Project Management Professional: (PMP:PMI).
Certified Six Sigma Yellow, Green, or Black Belt: (Six Sigma Global Institute).
Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.
Rarely (10%): Keyboard operation.
Never (0%): Ability to hear whispered speech level.