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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Virtual Monitor Tech is responsible for observation of the patient to promote and protect the patient's safety. The Virtual Monitor Tech identifies safety concerns, documents safety-related observations and communicates information regarding the patient's safety to the nursing staff. The Virtual Monitor Tech intervenes when there is a potential or actual threat to patient's safety. Observation is provided for adolescent, adult, and geriatric age groups.

Minimum Job Qualifications

• Licensure or other certifications:

• Educational Requirements: High School Diploma or GED

• Minimum Experience:

• Other: On the job training will be scheduled by Department. All System PRN Virtual Monitor Techs will not be trained to the Virtual Monitoring Technology System.

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience: One (1) year of relevant clinical experience in a health care setting.

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Effective interpersonal skills and communication skills

• Demonstrated ability to monitor a patient at the bedside

• Ongoing competency to monitor a patient remotely from the Virtual Monitoring Unit

Essential Tasks and Responsibilities

• Receives handoff communication from Medical Observer/Virtual Monitor Tech at start of shift and provides handoff communication to oncoming Medical Observer/Virtual Monitor Tech for the upcoming shift.

• Identifies the specific safety risk(s) for which the patient is being monitored.

• Confirms need to initiate or discontinue virtual monitoring or bedside monitoring with shift primary nurse.

• Maintains continual direct visualization of the patient either at the bedside or visualization through the virtual monitoring system.

• Recognizes changes in the patient's behavior or demeanor that indicate increasing risk for an adverse safety event and escalates concerns.

• Discerns those safety risks that pose, or may pose, an immediate threat to life.

• Does not interrupt patient visualization until relieved by a qualified replacement.

• Surveys the patient environment for items that could pose a potential safety risk to the patient.

• Identifies family/visitors who may pose a threat to the patient's safety or who bring in items that may pose a safety threat.

• Remains alert and patient focused. Does not make personal calls, text or use email except during break time.

• Refrains from sharing personal details or giving advice to patient/family.

• Intervenes immediately for any actual or potential safety threat (does not provide direct patient care).

• Documents observations and interventions by computer, hand written or verbal communication.

• Maintains order and functioning of Virtual Monitoring Unit and equipment. Reports equipment issues promptly.

• Rotation of functions of a shift leader will be required from time to time to lead and organize work flow during the shift.

• Effectively hand off to next shift. Shift lead will make sure others on shift have done the same prior to leaving.

• When acting as shift lead, ability to escalate issues or concerns as soon as needed.

• Other duties may be required as business needs determine.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Heavy, Constantly 66-100%

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Constantly 66-100%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.