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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Internship - Level 1 and 2 position provides support to Quest Coaches in the Operational Excellence Department at NGHS. Support opportunities include process improvement and strategic improvement initiatives, project management and coordination of tasks; also opportunities for learning and development in lean methodologies and leadership, change management and coaching skills. Depending on the internship level, the candidate will be involved in a variety of improvement work throughout the organization. This could include tasks ranging from administrative support to co-facilitation of groups in process improvement sessions. This is typically a full-time position (40 hours/week) for an 8 - 12 week period, but hours and internship length can vary in order to meet the needs of the organization or a qualified candidate. Under the direction of Operational Excellence Quest Coaches, the Internship - Level 1 or 2 position will grow a candidate's skillsets in the areas of lean methodologies, operations management, business administration and healthcare leadership.

Minimum Job Qualifications

• Licensure or other certifications:

• Educational Requirements: Level I = Undergraduate student pursuing a degree in Engineering, Operations Management, Business, Finance or Healthcare Administration OR, work experience applying lean principles in Engineering or Operations (clinical or non-clinical). Level II = Graduate student pursuing a master's degree OR, Bachelor's degree plus work experience applying lean principles in Engineering or Operations (clinical or non-clinical).

• Minimum Experience: Previous exposure to Lean/Six Sigma and/or process improvement methodologies.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• High level of professionalism and creativity

• Positive attitude towards change and ability to learn new things quickly

• Strong analytical background with a comfort working with financial, operational and quality data

• Proficient in Excel and PowerPoint

• Exposure to project management, lean/six sigma, and process improvement tools

• Ability to maintain confidentiality
  

Essential Tasks and Responsibilities Level I : Task and Project Work > 70%

• Manage and organize groups of tasks as assigned by Quest Coaches according to specified time lines.

• Develop and maintain a working relationship with staff within Department of Operational Excellence.

• Manipulate data in Excel and create PowerPoint reports for operational improvement activities and corporate projects.

• Participate as a member of operational excellence team in team-building, provision of feedback, and general activities.

Essential Tasks and Responsibilities Level II: Task and Project Work > 90%

• Manage assigned projects and tasks according to specified time lines

• Develop and maintain a working relationship with staff within Department of Operational Excellence and NGHS staff interfacing with assigned projects

• Manipulate data in Excel and create Visual Management and PowerPoint reports for operational improvement activities and corporate projects

• Participate as a member of operational excellence team in team-building, provision of feedback, and general activities

• Present results of project work to Quest Coaches and upper-level within NGHS

• Facilitate team meetings to organize project plans and deliverables

Physical Demands

• Weight Lifted: Up to 30 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 30 lbs, Occasionally 0-30% of time

• Vision: Heavy, Constantly 66-100% of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Occasionally 0-30%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.